At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Asda Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and receive a monthly bonus.
- Other info: Enjoy 25 days holiday, wellbeing support, and a positive team environment.
- Why this job: Kickstart your career with great training and opportunities for growth.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 27360 - 36480 £ per year.
Location: Swansea
Hours: 18 per week
Pay: £13.50 per hour + monthly bonus
Contract: Temp, Part Time 12 months Maternity cover
A job where you can grow, connect, and make a real impact. At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you'll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you're looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service
- Understanding what matters most to each customer and helping them with their travel money needs
- Putting your training into action and offering expert advice on our products and services, converting interest into sales
- Consistently work towards achieving and exceeding team sales targets
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy
- Working together as a team driving performance, delivering excellence and celebrating success together
- Following company processes and paying attention to the detail to ensure everything stays on track
What we're looking for:
- A great communicator who has a passion for great customer service
- Someone who actively listens to understand our customer needs and create a fantastic customer experience
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day
- A real team player who's ready to learn, grow and develop as part of our amazing team
What's in it for you:
- Optional benefits available - including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates
- Wellbeing support: Programmes to help with physical, mental, and financial wellness
- Flexible shifts: We offer a variety of flexible shift patterns to suit different lifestyles
- 25 days holiday + bank holidays (pro-rata)
- Monthly bonus: Earn extra when you hit your targets
- Pension plan: With Scottish Widows
- Career development: Access to training, learning pathways, and internal opportunities to grow
What happens next:
- Application review - Our team will take a look and get in touch if your experience matches what we're looking for
- Online interview - You'll meet one of our team, learn more about the role, and complete a short currency conversion exercise
- Bureau visit - Meet the Bureau Manager, see the bureau in action, and ask any questions you have
- Offer - If it's a good fit, we'll offer you the role and begin our pre-employment checks
We're proud to be an inclusive employer. Whoever you are, wherever you're from, you'll be welcomed here. If you're ready to take the next step in your career, click Apply and start your journey with us.
Travel Money Sales Assistant - Part Time in Swansea employer: Travelex Limited
Asda Travel Money, in partnership with Travelex, offers a vibrant work environment in Swansea where you can thrive as a Travel Service Partner. With a strong focus on customer service, employee wellbeing, and career development, we provide flexible shifts, generous holiday allowances, and opportunities for growth within a supportive team. Join us to make a meaningful impact while enjoying competitive pay and additional benefits that enhance your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Money Sales Assistant - Part Time in Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda Travel Money and Travelex. Understanding their values and services will help you connect better with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering fantastic service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these during your interview!
✨Tip Number 3
Show off your teamwork spirit! Asda Travel Money values collaboration, so be prepared to discuss how you've worked effectively in a team before. Highlight any achievements where you helped drive performance together.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Travel Money Sales Assistant - Part Time in Swansea
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer service. We want to see how you've made customers happy in the past, so share specific examples that showcase your skills!
Tailor Your Application:Take a moment to read through the job description and align your application with what we're looking for. Use similar language and phrases to show us you're a great fit for the Travel Money Sales Assistant role.
Be Yourself:We love authenticity! Let your personality shine through in your application. Share your passion for travel and customer service, and don't be afraid to show us what makes you unique.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Travelex Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of foreign exchange and travel money services. Familiarise yourself with common currency conversion rates and the products offered by Asda Travel Money. This will show that you're genuinely interested and ready to provide expert advice.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about times when you went above and beyond to help a customer or resolved a challenging situation. This will demonstrate your passion for creating fantastic customer experiences.
✨Practice Active Listening
During the interview, practice active listening by summarising what the interviewer says and asking clarifying questions. This shows that you understand the importance of listening to customers' needs, which is crucial for the role of a Travel Service Partner.
✨Emphasise Teamwork
As a Travel Service Partner, you'll be part of a team. Be ready to discuss how you've worked collaboratively in previous roles. Share specific examples of how you contributed to team success and how you celebrate achievements together, as this aligns with the company culture.
