At a Glance
- Tasks: Welcome customers and provide expert travel money advice while achieving sales targets.
- Company: Join Asda Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and receive a monthly bonus.
- Other info: Access to training, career development, and wellbeing support.
- Why this job: Kickstart your career in a supportive team and make a real impact.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 27000 - 36000 £ per year.
Location: Swansea
Hours: 18 per week
Pay: £13.50 per hour + monthly bonus
Contract: Temp, Part Time 12 months Maternity cover
A job where you can grow, connect, and make a real impact.
At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you'll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you're looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services, converting interest into sales.
- Consistently work towards achieving and exceeding team sales targets.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who's ready to learn, grow and develop as part of our amazing team.
- Optional benefits available - including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Flexible shifts: We get it - life isn't one size fits all. That's why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if you'd like to boost your hours (and your pay).
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
- Application review - Our team will take a look and get in touch if your experience matches what we're looking for.
- Online interview - You'll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit - Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer - If it's a good fit, we'll offer you the role and begin our pre-employment checks. These include Criminal Conviction, Credit, and Sanctions checks, in line with our compliance requirements.
About Travelex: We're a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we've helped millions of people access international money - quickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK.
We're proud to be an inclusive employer. Whoever you are, wherever you're from, you'll be welcomed here. If you're ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Retail Sales Assistant in Swansea employer: Travelex Limited
Asda Travel Money, in partnership with Travelex, is an excellent employer that prioritises employee growth and a supportive work culture. With flexible shifts, comprehensive wellbeing support, and opportunities for career development, you can thrive in a dynamic environment while making a meaningful impact on customers' travel experiences. Join our friendly team in Swansea and enjoy competitive pay, monthly bonuses, and a commitment to inclusivity and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda Travel Money and Travelex. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will show that you’re ready to deliver fantastic service right from the start.
✨Tip Number 3
Be prepared for role-specific questions! Brush up on your knowledge about foreign exchange and travel money services. Showing that you’re informed can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds!
We think you need these skills to ace Retail Sales Assistant in Swansea
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer service. We want to see how you've made a positive impact on customers in the past, so share those stories!
Tailor Your Application:Take a moment to customise your application for this role. Use keywords from the job description to show us that you understand what we're looking for and how you fit the bill.
Be Yourself:We love authenticity! Let your personality shine through in your application. Share your passion for helping others and why you want to be part of our team at Asda Travel Money.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Travelex Limited
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Understand how to actively listen and respond to customer needs, as this role is all about delivering fantastic service. Think of examples from your past experiences where you’ve gone above and beyond for a customer.
✨Familiarise Yourself with Travel Money Products
Get to know the products and services offered by Asda Travel Money and Travelex. Being able to discuss these confidently during your interview will show that you're genuinely interested in the role and ready to hit the ground running.
✨Prepare for the Currency Conversion Exercise
Since there’s a currency conversion exercise in the online interview, practice some basic conversions beforehand. Familiarise yourself with common currencies and their exchange rates to demonstrate your numerical skills and attention to detail.
✨Show Your Team Spirit
As a Retail Sales Assistant, teamwork is crucial. Be ready to share examples of how you've worked effectively in a team setting. Highlight your positive attitude and willingness to support your colleagues, as this will resonate well with the hiring team.
