At a Glance
- Tasks: Help customers with travel money needs and deliver fantastic service.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, plus bonuses and flexible shifts.
- Other info: Enjoy career development opportunities and wellbeing support.
- Why this job: Make a real impact while growing your skills in a friendly team.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 27000 - 36000 £ per year.
Location: Sutton Cheam
Hours: 16 per week
Pay: £13.50 per hour + monthly bonus + location allowance
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day. A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review: Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview: You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit: Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer: If it’s a good fit, we’ll offer you the role and support you through onboarding.
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Sutton employer: Travelex Limited
At Tesco Travel Money, located in Sutton Cheam, we offer a vibrant work environment where you can thrive as a Travel Money Advisor. With competitive pay, flexible shifts, and a strong focus on employee development, we empower our team to deliver exceptional customer service while enjoying benefits like wellness support and a monthly bonus. Join us to be part of a supportive team that values your growth and celebrates success together.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Sutton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common questions like how you handle customer service situations. The more comfortable you are speaking about your experiences, the better you'll perform during the actual interview.
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm shine through. Being a great communicator is key for this role, so don’t be afraid to express your passion for helping customers and working in a team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your excitement about the role!
We think you need these skills to ace Tesco Travel Money Advisor in Sutton
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication skills and ability to build relationships.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and qualities we’re looking for in a Travel Money Advisor. Mention your passion for helping others and your positive attitude.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Travelex Limited
✨Know Your Stuff
Before the interview, brush up on Tesco Travel Money's services and products. Familiarise yourself with common foreign exchange terms and processes. This will show that you're genuinely interested and ready to provide expert advice.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about how you actively listened to customers and resolved their issues. This will demonstrate your passion for creating fantastic customer experiences.
✨Practice Makes Perfect
Since there’s a currency conversion exercise in the online interview, practice some basic conversions beforehand. Use online tools or apps to get comfortable with the numbers, so you can handle it confidently during the interview.
✨Be a Team Player
Emphasise your ability to work well in a team. Think of instances where you collaborated with others to achieve a goal. This aligns perfectly with the role's focus on driving performance and celebrating success together.
