At a Glance
- Tasks: Assist customers with travel money needs and provide tailored advice.
- Company: Travelex is a leading foreign exchange provider with a trusted brand since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and up to 25 days holiday.
- Other info: Part-time role with opportunities for overtime and a supportive onboarding process.
- Why this job: Join a dynamic team, make a difference, and help customers enjoy stress-free travel.
- Qualifications: Numerical proficiency and excellent communication skills are essential.
Retail Sales Assistant page is loaded## Retail Sales Assistantlocations: GBR - Asda - Newcastle Bentontime type: Part timeposted on: Posted Todayjob requisition id: JR49621**Travel Service Partner – Asda Travel Money****Location:** Benton**Hours:** 25 per week**Pay:** £13.50 per hour + monthly bonus**Contract:** Permanent, Part Time**A job where you can grow, connect, and make a real impact**At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.**What the job involves*** Welcoming customers, building relationships and delivering fantastic customer service* Understanding what matters most to each customer and helping them with their travel money needs* Putting your training into action and offering expert advice on our products and services, converting interest into sales* Consistently work towards achieving and exceeding team sales targets* Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy* Working together as a team driving performance, delivering excellence and celebrating success together* Following company processes and paying attention to the detail to ensure everything stays on track.**What we’re looking for*** A great communicator who has a passion for great customer service.* Someone who actively listens to understand our customer needs and create a fantastic customer experience.* A positive, can-do attitude where no challenge is too big and a desire to make a difference each day. A real team player who’s ready to learn, grow and develop as part of our amazing team.**What’s in it for you*** **Optional benefits available** – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.* **Wellbeing support**: Programmes to help with physical, mental, and financial wellness.* **Bravo Benefits**: Discounts across retail, travel, and lifestyle.* **Flexible shifts**: We get it - life isn’t one size fits all. That’s why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if you’d like to boost your hours (and your pay).* **25 days holiday + bank holidays (pro-rata)*** **Monthly bonus**: Earn extra when you hit your targets* **Pension plan**: With Scottish Widows* **Career development**: Access to training, learning pathways, and internal opportunities to grow**What happens next**Once you apply, here’s what to expect:**Application review** – Our team will take a look and get in touch if your experience matches what we’re looking for **Online interview** – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise **Bureau visit** – Meet the Bureau Manager, see the bureau in action, and ask any questions you have **Offer** – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks. These include Criminal Conviction, Credit, and Sanctions checks, in line with our compliance requirements**About Travelex**We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK.We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click **Apply** and start your journey with us.**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status** #J-18808-Ljbffr
Retail Sales Assistant in Newcastle upon Tyne employer: Travelex Limited
Travelex is an exceptional employer that prioritises employee wellbeing and growth, offering a flexible benefits package, including private medical insurance and a wellness programme. With a strong focus on customer service and teamwork, employees enjoy a supportive work culture that encourages personal development and the opportunity to earn bonuses based on performance, all while being part of a leading brand in the foreign exchange market located in Newcastle-Under-Lyme.
Contact Details:
Travelex Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Newcastle upon Tyne
✨Tip Number 1
Familiarise yourself with Travelex's products and services. Understanding the different types of travel money options available will help you engage confidently with customers and position yourself as a knowledgeable advisor during the interview.
✨Tip Number 2
Brush up on your numerical skills! Since you'll be handling cash and processing foreign exchange transactions, practice basic currency conversions and calculations to ensure you're comfortable with numbers during the interview.
✨Tip Number 3
Showcase your customer service experience. Think of specific examples where you've gone above and beyond for customers, as this will demonstrate your commitment to providing exemplary service, which is key for this role.
✨Tip Number 4
Be prepared to discuss your flexibility with working hours. Since the role requires availability across various shifts, highlighting your willingness to adapt to different schedules can make you a more attractive candidate.
We think you need these skills to ace Retail Sales Assistant in Newcastle upon Tyne
Numerical Proficiency
Customer Service Skills
Communication Skills
Relationship Building
Attention to Detail
Problem-Solving Skills
Sales Skills
Flexibility and Adaptability
Time Management
Cash Handling Experience
Knowledge of Foreign Exchange
Teamwork
Empathy and Understanding
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and sales. Emphasise any previous roles where you engaged with customers, handled cash, or worked in a retail environment.
Craft a Compelling Cover Letter:In your cover letter, express your passion for travel and customer service. Mention specific skills that align with the job description, such as numeracy and communication skills, and how they make you a great fit for Travelex.
Showcase Your Flexibility:Since the role requires flexible working hours, mention your availability and willingness to work various shifts. This shows that you are adaptable and ready to meet the company's needs.
Prepare for Numerical Tests:As part of the interview process, you'll face a numerical test. Brush up on basic maths skills, especially currency conversion and handling cash, to demonstrate your proficiency during the assessment.
How to prepare for a job interview at Travelex Limited
✨Show Your Customer Service Skills
As a Retail Sales Assistant, you'll be interacting with customers regularly. Make sure to highlight your previous customer service experience and how you effectively communicate and build relationships with clients.
✨Brush Up on Your Numeracy Skills
Since the role involves handling cash and processing foreign exchange transactions, it's crucial to demonstrate your numerical proficiency. Practise basic calculations and be prepared for a small numerical test during the interview.
✨Research Travelex and Its Services
Familiarise yourself with Travelex's products and services, especially those related to travel money. Showing that you understand the company’s mission and values will impress the interviewers and show your genuine interest in the role.
✨Prepare Questions for the Bureau Manager
When you meet the Bureau Manager, have a few thoughtful questions ready about the day-to-day responsibilities and team dynamics. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
