At a Glance
- Tasks: Welcome customers and provide expert advice on travel money needs.
- Company: Join Asda Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13/hour, enjoy flexible shifts, and access great perks.
- Other info: Flexible hours, career development opportunities, and a fun team environment.
- Why this job: Make a real impact while growing your skills in a supportive team.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 11 - 16 £ per hour.
**Location:** Paisley Linwood
**Hours:** 16 per week
**Pay:** £13.00 per hour + monthly bonus
**Contract:** Permanent, Part Time
**A job where you can grow, connect, and make a real impact**
At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you'll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you're looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
**What the job involves**
- Welcoming customers, building relationships and delivering fantastic customer service
- Understanding what matters most to each customer and helping them with their travel money needs
- Putting your training into action and offering expert advice on our products and services, converting interest into sales
- Consistently work towards achieving and exceeding team sales targets
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy
- Working together as a team driving performance, delivering excellence and celebrating success together
- Following company processes and paying attention to the detail to ensure everything stays on track.
**What we're looking for**
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day. A real team player who's ready to learn, grow and develop as part of our amazing team.
**What's in it for you**
- **Optional benefits available** – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- **Wellbeing support**: Programmes to help with physical, mental, and financial wellness.
- **Bravo Benefits**: Discounts across retail, travel, and lifestyle.
- **Flexible shifts**: We get it - life isn't one size fits all. That's why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if you'd like to boost your hours (and your pay).
- **25 days holiday + bank holidays (pro-rata)**
- **Monthly bonus**: Earn extra when you hit your targets
- **Pension plan**: With Scottish Widows
- **Career development**: Access to training, learning pathways, and internal opportunities to grow
**What happens next**
- **Application review** – Our team will take a look and get in touch if your experience matches what we're looking for
- **Online interview** – You'll meet one of our team, learn more about the role, and complete a short currency conversion exercise
- **Bureau visit** – Meet the Bureau Manager, see the bureau in action, and ask any questions you have
- **Offer** – If it's a good fit, we'll offer you the role and begin our pre-employment checks. These include Criminal Conviction, Credit, and Sanctions checks, in line with our compliance requirements
**About Travelex**
We're a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we've helped millions of people access international money—quickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK.
We're proud to be an inclusive employer. Whoever you are, wherever you're from, you'll be welcomed here. If you're ready to take the next step in your career, click **Apply** and start your journey with us.
**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status**
Retail Sales Assistant in Paisley employer: Travelex Limited
Travelex Limited is an excellent employer, offering a supportive work culture where you can thrive as a part-time Travel Money Advisor in the vibrant location of Stratford-upon-Avon. With flexible shifts, health insurance options, and a pension plan, we prioritise your well-being while providing opportunities for career growth in a dynamic environment focused on delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Paisley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda Travel Money and Travelex. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will show that you’re ready to deliver fantastic service right from the start.
✨Tip Number 3
Be prepared for role-specific questions! Brush up on your knowledge about foreign exchange and travel money services. Showing that you’re informed can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can keep you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant in Paisley
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past, as this is key for the Retail Sales Assistant role.
Be Yourself:Let your personality shine through in your application! We’re looking for a positive, can-do attitude, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the job description. Use keywords from the listing, like 'team player' and 'fantastic customer experience', to show us that you understand what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Travelex Limited
✨Know Your Stuff
Before the interview, brush up on Asda Travel Money and Travelex. Understand their services, especially around foreign exchange. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about how you built relationships with customers and resolved any issues. This is key for a Retail Sales Assistant!
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. This means responding thoughtfully to questions and showing that you understand what the interviewer is asking. It’s all about creating that fantastic customer experience!
✨Be Ready for Role-Play
Expect a practical exercise, like a currency conversion task. Practise this beforehand so you can showcase your skills under pressure. It’s a great way to show you can handle the fast-paced environment of the bureau.
