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- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn ÂŁ13/hour, enjoy flexible shifts, bonuses, and 25 days holiday.
- Why this job: Make a real impact while building your skills and career.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Inclusive workplace with excellent career development opportunities.
The predicted salary is between 13 - 16 ÂŁ per hour.
**Location:** Huntingdon
**Hours:** 18 per week (Note: We could potentially offer a range of other hours so feel free to still apply even if advertised hours do not suit you)
**Pay:** ÂŁ13.00 per hour + monthly bonus
**Contract:** Permanent, Part Time
**A job where you can grow, connect, and make a real impact**
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
**What the job involves**
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
**What we’re looking for**
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day. A real team player who’s ready to learn, grow and develop as part of our amazing team.
**What’s in it for you**
- **Optional benefits available** – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- **Wellbeing support**: Programmes to help with physical, mental, and financial wellness.
- ️ **Bravo Benefits**: Discounts across retail, travel, and lifestyle.
- **Flexible shifts**: Patterns to suit different lifestyles, with overtime available.
- **25 days holiday + bank holidays (pro-rata)**
- **Monthly bonus**: Earn extra when you hit your targets.
- **Pension plan**: With Scottish Widows.
- **Career development**: Access to training, learning pathways, and internal opportunities to grow.
**What happens next**
- **Application review** – Our team will take a look and get in touch if your experience matches what we’re looking for.
- **Online interview** – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- **Bureau visit** – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- **Offer** – If it’s a good fit, we’ll offer you the role and support you through onboarding.
**About Travelex**
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click **Apply** and start your journey with us.
**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**
Tesco Travel Money Advisor in Nottingham employer: Travelex Limited
Contact Detail:
Travelex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor in Nottingham
✨Tip Number 1
First things first, make sure you know the ins and outs of the Travel Money Advisor role. Familiarise yourself with Tesco's values and how they prioritise customer service. This will help you connect with the team during your interview.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships with customers, try role-playing different scenarios with a friend. This will help you feel more confident when it comes to actively listening and providing fantastic service.
✨Tip Number 3
Don’t forget to showcase your positive attitude! Employers love candidates who are eager to learn and grow. Share examples of how you've tackled challenges in the past and how you can bring that same energy to the Tesco team.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, once you’re in, you’ll have access to loads of resources to help you prepare for interviews and beyond. Let’s get you started on this exciting journey!
We think you need these skills to ace Tesco Travel Money Advisor in Nottingham
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've made a difference for customers in the past, so share those stories!
Be Yourself: We love authenticity! Let your personality shine through in your application. Don’t be afraid to show us your positive attitude and passion for helping others.
Tailor Your Application: Make sure to read the job description carefully and tailor your application to match what we're looking for. Use keywords from the description to show that you understand the role and its requirements.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, your application goes straight to us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Travelex Limited
✨Know Your Stuff
Before the interview, brush up on the basics of foreign exchange and travel money services. Familiarise yourself with Tesco's offerings and Travelex's role in the partnership. This will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you actively listened to customers and resolved their issues. This is key for a role that revolves around building relationships and delivering fantastic service.
✨Practice Makes Perfect
Since there’s a currency conversion exercise during the online interview, practice some basic conversions beforehand. This will help you feel more confident and demonstrate your ability to handle transactions accurately under pressure.
✨Be a Team Player
During the interview, highlight your teamwork skills. Share instances where you collaborated with others to achieve a common goal. Tesco values a positive, can-do attitude, so make sure to convey your willingness to learn and grow as part of their team.