At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13/hour, enjoy flexible shifts, bonuses, and 25 days holiday.
- Why this job: Make a real impact while growing your skills in a supportive environment.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Opportunities for career development and wellbeing support available.
The predicted salary is between 10 - 16 £ per hour.
**Location:** Northwich
**Hours:** 8 per week
**Pay:** £13.00 per hour + monthly bonus
**Contract:** Permanent, Part Time
**Note:** We could potentially offer a range of other hours so feel free to still apply even if advertised hours do not suit you.
**A job where you can grow, connect, and make a real impact**
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaus, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
**What the job involves**
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
**What we’re looking for**
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day. A real team player who’s ready to learn, grow and develop as part of our amazing team.
**What’s in it for you**
- **Optional benefits available** – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- **Wellbeing support**: Programmes to help with physical, mental, and financial wellness.
- **Bravo Benefits**: Discounts across retail, travel, and lifestyle.
- **Flexible shifts**: Patterns to suit different lifestyles, with overtime available.
- **25 days holiday + bank holidays (pro-rata)**
- **Monthly bonus**: Earn extra when you hit your targets.
- **Pension plan**: With Scottish Widows.
- **Career development**: Access to training, learning pathways, and internal opportunities to grow.
**What happens next**
- **Application review** – Our team will take a look and get in touch if your experience matches what we’re looking for.
- **Online interview** – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- **Bureau visit** – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- **Offer** – If it’s a good fit, we’ll offer you the role and support you through onboarding.
**About Travelex**
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click **Apply** and start your journey with us.
**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**
Tesco Travel Money Advisor in Northwich employer: Travelex Limited
Contact Detail:
Travelex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor in Northwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about your past experiences and how they relate to the role of a Travel Money Advisor. The more you practice, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your personality! During the interview, let your passion for customer service shine through. Be friendly, approachable, and enthusiastic. Remember, they’re looking for someone who can connect with customers and be a great team player.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tesco Travel Money Advisor in Northwich
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication skills and ability to build relationships.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Travel Money Advisor role. Mention why you're excited about working with Tesco and Travelex, and how your skills align with what we’re looking for.
Be Positive and Enthusiastic: We love a positive attitude! In your written application, let your enthusiasm shine through. Talk about your passion for helping others and how you approach challenges with a can-do mindset. This will help us see that you’re a great fit for our team.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s super easy, and you’ll be able to follow the process step-by-step. Plus, it shows us that you’re serious about joining our amazing team at Tesco Travel Money.
How to prepare for a job interview at Travelex Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of foreign exchange and travel money services. Familiarise yourself with Tesco's offerings and Travelex's role in the partnership. This will show that you're genuinely interested and prepared to help customers with their travel money needs.
✨Showcase Your Customer Service Skills
During the interview, be ready to share examples of how you've delivered excellent customer service in the past. Think of specific situations where you went above and beyond to meet a customer's needs. This will demonstrate your passion for creating fantastic customer experiences.
✨Practice Active Listening
Since the role requires understanding customer needs, practice active listening techniques before your interview. This means showing that you can listen attentively and respond appropriately. You might even want to role-play with a friend to get comfortable with this skill.
✨Embrace Team Spirit
Tesco values teamwork, so be prepared to discuss how you work well with others. Share examples of how you've contributed to team success in previous roles. Highlighting your ability to collaborate and celebrate achievements with colleagues will resonate well with the interviewers.