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- Tasks: Welcome customers and provide expert travel money advice in a fast-paced environment.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange with a friendly team.
- Benefits: Earn £13/hour, enjoy flexible shifts, bonuses, and access to wellbeing support.
- Why this job: Kickstart your career while making a real impact on customer experiences.
- Qualifications: Great communication skills and a passion for delivering excellent customer service.
- Other info: Opportunities for career development and a supportive, inclusive workplace.
The predicted salary is between 13 - 16 £ per hour.
Hours per week: 25.5
Salary: £13.00 per hour + Monthly Bonus
Contract: Part Time, Fixed Term Contract till Dec 2026
Note: We could potentially offer a range of other hours so feel free to still apply even if advertised hours do not suit you.
A job where you can grow, connect, and make a real impact. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata)
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
About Travelex: We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
Tesco Travel Money Advisor in Newtownards employer: Travelex Limited
Contact Detail:
Travelex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor in Newtownards
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco Travel Money and Travelex. Understanding their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering fantastic service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these during your interview!
✨Tip Number 3
Be yourself! The team at Tesco Travel Money is looking for someone with a positive attitude and a can-do spirit. Don’t be afraid to let your personality shine through during the interview process; they want to see the real you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and keen to join the team. So, what are you waiting for? Hit that apply button!
We think you need these skills to ace Tesco Travel Money Advisor in Newtownards
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication skills and ability to understand customer needs.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for in a Travel Money Advisor.
Be Yourself: We’re all about authenticity here at StudySmarter. Let your personality shine through in your application. Whether it’s your positive attitude or your passion for helping others, we want to get a sense of who you are beyond just your qualifications.
Apply Through Our Website: Remember to apply through our website for the best chance of getting noticed! It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Travelex Limited
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about times you've gone above and beyond for a customer, as this role is all about delivering fantastic service. Be ready to share specific examples that highlight your communication skills and ability to build relationships.
✨Understand the Role
Familiarise yourself with the responsibilities of a Travel Money Advisor. Research foreign exchange processes and be prepared to discuss how you would handle various customer scenarios. This shows you're genuinely interested in the role and understand what it entails.
✨Practice Active Listening
Since the job requires understanding customer needs, practice active listening techniques. During the interview, demonstrate your ability to listen carefully and respond thoughtfully. This will help you stand out as someone who can create a fantastic customer experience.
✨Show Your Team Spirit
This position values teamwork, so be ready to talk about your experiences working in a team. Share examples of how you've collaborated with others to achieve goals or overcome challenges. Highlighting your positive attitude and willingness to learn will resonate well with the interviewers.