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- Tasks: Welcome customers and provide expert travel money advice in a fast-paced environment.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access great perks.
- Other info: Enjoy 25 days holiday, monthly bonuses, and career development opportunities.
- Why this job: Make a real impact while building your skills and growing your career.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 27000 - 30000 £ per year.
Location: Longton
Hours: 20 per week
Pay: £13.50 per hour + monthly bonus
Contract: Temp, Part Time - 1 year MAT cover
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day. A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata): With options to sell days and earn more over time.
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
Tesco Travel Money Advisor in Longton employer: Travelex Limited
Contact Detail:
Travelex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor in Longton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Try out some common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service skills.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your passion for customer service shine through. Share personal stories that highlight your communication skills and positive attitude.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and professional, which can set you apart from other candidates.
We think you need these skills to ace Tesco Travel Money Advisor in Longton
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication skills and ability to build relationships.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Travel Money Advisor role. Mention why you're excited about working with Tesco and Travelex, and how your skills align with what we’re looking for.
Be Yourself: We love authenticity! Let your personality shine through in your application. Share your passion for helping others and your positive attitude. This will help us see how you’d fit into our friendly team at Tesco Travel Money.
Apply Through Our Website: Make sure to apply through our official website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Travelex Limited
✨Know Your Stuff
Before the interview, brush up on Tesco Travel Money's services and products. Familiarise yourself with common foreign exchange terms and processes. This will show that you're genuinely interested and ready to provide expert advice to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about how you actively listened to customers' needs and went the extra mile to ensure their satisfaction. This is key for a role focused on building relationships.
✨Practice Makes Perfect
Since there's a currency conversion exercise in the online interview, practice some basic conversions beforehand. Use online tools or apps to get comfortable with the process. This will help you feel more confident during the interview.
✨Be a Team Player
During the interview, highlight your ability to work well in a team. Share stories that demonstrate your collaborative spirit and how you celebrate successes with colleagues. Tesco values teamwork, so showing that you can contribute positively to the team dynamic is crucial.