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For Companies At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13/hour, enjoy flexible shifts, bonuses, and 25 days holiday.
- Why this job: Make a real impact while growing your skills in a supportive environment.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Opportunities for career development and wellbeing support available.
The predicted salary is between 13 - 16 £ per hour.
Hours per week: 12
Salary: £13.00 per hour + Monthly Bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact.
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureau, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
About Travelex: We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Liverpool employer: Travelex Limited
Contact Detail:
Travelex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Prepare for the online interview by brushing up on your customer service skills. Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine during the interview!
✨Tip Number 3
Be yourself! Tesco is looking for a positive, can-do attitude. Don’t be afraid to let your personality shine through. Show them that you’re not just a great communicator but also a fun team player who’s ready to contribute to the team spirit.
✨Tip Number 4
Follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Tesco Travel Money Advisor in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Tesco Travel Money Advisor role. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us you’re genuinely interested in the position!
Show Your Personality: We love seeing a bit of your personality shine through in your application. Don’t be afraid to let us know about your passion for customer service and how you can contribute to our friendly team. A positive attitude goes a long way!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your experience and skills.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This ensures your application gets to the right people quickly and allows us to process it efficiently. Plus, it’s super easy!
How to prepare for a job interview at Travelex Limited
✨Know Your Stuff
Before the interview, brush up on Tesco Travel Money's services and products. Familiarise yourself with foreign exchange basics and current rates. This will show your enthusiasm and help you answer questions confidently.
✨Show Off Your People Skills
As a Travel Money Advisor, customer service is key. Prepare examples of how you've successfully handled customer interactions in the past. Think about times when you went above and beyond to help someone out.
✨Practice Active Listening
During the interview, demonstrate your listening skills. When asked questions, take a moment to think before responding. This shows that you value what the interviewer is saying and are keen to understand their needs.
✨Be a Team Player
Highlight your ability to work well in a team. Share experiences where you collaborated with others to achieve a goal. Tesco values teamwork, so showing that you're ready to contribute positively to the team dynamic will set you apart.