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For Companies At a Glance
- Tasks: Help customers with travel money needs and deliver fantastic service.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13/hour, enjoy flexible shifts, and access great perks.
- Why this job: Kickstart your career while making a real impact in customer service.
- Qualifications: Great communication skills and a passion for helping others.
- Other info: Opportunities for growth and a supportive team environment.
The predicted salary is between 10 - 16 £ per hour.
Locations: GBR - Tesco - Old Swan Liverpool, GBR - Tesco - Litherland
Time type: Part time
Posted on: Posted Today
Job requisition id: JR49177
Hours per week: 24
Salary: £13.00 per hour + Monthly Bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureau, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata)
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
About Travelex: We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK. We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Dual Site Travel Money Advisor in Liverpool employer: Travelex Limited
Contact Detail:
Travelex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Dual Site Travel Money Advisor in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understanding their values and what they stand for will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Try out some mock interviews with friends or family. Focus on common questions like how you handle customer service situations. This will help you feel more confident and ready to impress when it’s your turn.
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm shine through. Being a great communicator is key for this role, so don’t be afraid to share your passion for helping customers and working in a team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tesco Dual Site Travel Money Advisor in Liverpool
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication skills and ability to build relationships.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. Mention your passion for travel and how you can contribute to our team at Tesco Travel Money.
Be Yourself: We’re looking for genuine people who are excited about the role. Let your personality shine through in your application. Share what makes you unique and why you’re passionate about working with us!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you started on this exciting journey with Tesco Travel Money.
How to prepare for a job interview at Travelex Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of foreign exchange and travel money services. Familiarise yourself with Tesco's offerings and Travelex's role in the partnership. This will show that you're genuinely interested and ready to provide expert advice.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you actively listened to customers' needs and created positive experiences. This is key for a role focused on building relationships and delivering fantastic service.
✨Practice Makes Perfect
Since there's a currency conversion exercise in the online interview, practice some basic conversions beforehand. Use online tools or apps to get comfortable with the process. This will help you feel more confident and prepared when it comes time to demonstrate your skills.
✨Be a Team Player
During the interview, highlight your ability to work well in a team. Share stories that illustrate your collaborative spirit and how you've contributed to team success in the past. Tesco values teamwork, so showing that you can drive performance together will make you stand out.
