At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13/hour, enjoy flexible shifts, bonuses, and 25 days holiday.
- Why this job: Make a real impact while growing your skills in a supportive environment.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Opportunities for career development and wellbeing support available.
The predicted salary is between 26000 - 28000 £ per year.
**Location:** Kettering
**Hours:** 18 per week
**Pay:** £13.00 per hour + monthly bonus
**Contract:** Permanent, Part Time
**Note:** We could potentially offer a range of other hours so feel free to still apply even if advertised hours do not suit you.
**A job where you can grow, connect, and make a real impact**
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
**What the job involves**
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
**What we’re looking for**
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day. A real team player who’s ready to learn, grow and develop as part of our amazing team.
**What’s in it for you**
- **Optional benefits available** – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- **Wellbeing support**: Programmes to help with physical, mental, and financial wellness.
- **Bravo Benefits**: Discounts across retail, travel, and lifestyle.
- **Flexible shifts**: Patterns to suit different lifestyles, with overtime available.
- **25 days holiday + bank holidays (pro-rata)**
- **Monthly bonus**: Earn extra when you hit your targets.
- **Pension plan**: With Scottish Widows.
- **Career development**: Access to training, learning pathways, and internal opportunities to grow.
**What happens next**
Once you apply, here’s what to expect:
- **Application review** – Our team will take a look and get in touch if your experience matches what we’re looking for.
- **Online interview** – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- **Bureau visit** – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- **Offer** – If it’s a good fit, we’ll offer you the role and support you through onboarding.
**About Travelex**
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click **Apply** and start your journey with us.
**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**
Tesco Travel Money Advisor in Kettering employer: Travelex Limited
Contact Detail:
Travelex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor in Kettering
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common questions like how you handle customer service situations. This will boost your confidence and help you articulate your thoughts clearly during the real deal.
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm shine through. Being a great communicator is key for this role, so don’t be afraid to share your passion for customer service and how you can make a difference at Tesco Travel Money.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Tesco Travel Money Advisor in Kettering
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your skills!
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your application. Share what makes you passionate about working with customers and why you want to join our team at Tesco Travel Money.
Tailor Your Application: Take a moment to read through the job description carefully and tailor your application to match. Use keywords from the listing to show us that you understand what we’re looking for and how you fit into the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to do—just click 'Apply' and follow the prompts!
How to prepare for a job interview at Travelex Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of foreign exchange and travel money services. Familiarise yourself with Tesco's offerings and Travelex's role in the partnership. This will show that you're genuinely interested and ready to provide expert advice.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about how you actively listened to customers' needs and went the extra mile to ensure their satisfaction. This is key for a role focused on building relationships.
✨Practice Makes Perfect
Since there's a currency conversion exercise in the interview, practice some basic conversions beforehand. Get comfortable with numbers and be ready to explain your thought process. This will demonstrate your ability to work accurately in a fast-paced environment.
✨Be a Team Player
During the interview, highlight your teamwork skills. Share instances where you collaborated with others to achieve a common goal. Tesco values a positive, can-do attitude, so make sure to convey your enthusiasm for working as part of a friendly team.