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For Companies At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Asda Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access great perks.
- Other info: Flexible hours, career development opportunities, and a supportive team environment.
- Why this job: Kickstart your career while making a real impact on customer journeys.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 27360 - 36480 £ per year.
Location: Swanley
Hours: 16 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact.
At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services, converting interest into sales.
- Consistently work towards achieving and exceeding team sales targets.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day. A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: We offer a variety of flexible shift patterns to suit different lifestyles.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks.
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Retail Sales Assistant in Kent employer: Travelex Limited
Contact Detail:
Travelex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Kent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda Travel Money and Travelex. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will show that you’re ready to deliver fantastic service right from the start.
✨Tip Number 3
Be prepared for role-specific questions! Since this is a sales assistant position, brush up on your knowledge about foreign exchange and be ready to discuss how you would handle different customer scenarios.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Retail Sales Assistant in Kent
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. Mention how your skills align with what we’re looking for in a Retail Sales Assistant.
Be Yourself: We love authenticity! Let your personality shine through in your application. Share your passion for customer service and why you want to be part of our team at Asda Travel Money.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right people quickly!
How to prepare for a job interview at Travelex Limited
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Understand how to actively listen and respond to customer needs, as this role is all about delivering fantastic service. Think of examples from your past experiences where you’ve gone above and beyond for a customer.
✨Familiarise Yourself with Travel Money Products
Get to know the types of travel money products offered by Asda Travel Money and Travelex. Being able to discuss these products confidently will show your enthusiasm and preparedness. You might even want to practice explaining a currency conversion or two!
✨Prepare for Teamwork Questions
Since this role involves working closely with a team, be ready to share examples of how you’ve collaborated in the past. Think about times when you celebrated success with your team or helped a colleague achieve their goals. This will highlight your team player attitude.
✨Show Your Positive Attitude
During the interview, let your can-do attitude shine through. Employers love candidates who are eager to learn and grow. Share your excitement about the opportunity and how you plan to contribute positively to the team and the customer experience.