Retail Sales Assistant in High Wycombe

Retail Sales Assistant in High Wycombe

High Wycombe Full-Time 27360 - 36480 £ / year (est.) No home office possible
Travelex Limited

At a Glance

  • Tasks: Welcome customers and provide expert advice on travel money needs.
  • Company: Join Asda Travel Money, a trusted name in foreign exchange.
  • Benefits: Earn £13.50 per hour, plus bonuses and flexible shifts.
  • Other info: Enjoy 25 days holiday, career development, and wellbeing support.
  • Why this job: Make a real impact while growing your skills in a supportive team.
  • Qualifications: Great communication skills and a passion for customer service.

The predicted salary is between 27360 - 36480 £ per year.

**Location:** High Wycombe

**Hours:** 24 per week

**Pay:** £13.50 per hour + monthly bonus

**Contract:** Permanent, Part Time

At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you'll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.

**What the job involves**

  • Welcoming customers, building relationships and delivering fantastic customer service
  • Understanding what matters most to each customer and helping them with their travel money needs
  • Putting your training into action and offering expert advice on our products and services, converting interest into sales
  • Consistently work towards achieving and exceeding team sales targets
  • Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy
  • Working together as a team driving performance, delivering excellence and celebrating success together
  • Following company processes and paying attention to the detail to ensure everything stays on track.

**What we're looking for**

  • A great communicator who has a passion for great customer service.
  • Someone who actively listens to understand our customer needs and create a fantastic customer experience.
  • A positive, can-do attitude where no challenge is too big and a desire to make a difference each day. A real team player who's ready to learn, grow and develop as part of our amazing team.

**What's in it for you**

  • Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
  • Wellbeing support: Programmes to help with physical, mental, and financial wellness.
  • Bravo Benefits: Discounts across retail, travel, and lifestyle.
  • Flexible shifts: We get it - life isn't one size fits all. That's why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if you'd like to boost your hours (and your pay).
  • 25 days holiday + bank holidays (pro-rata)
  • Monthly bonus: Earn extra when you hit your targets
  • Pension plan: With Scottish Widows
  • Career development: Access to training, learning pathways, and internal opportunities to grow

**What happens next**

  • Application review – Our team will take a look and get in touch if your experience matches what we're looking for
  • Online interview – You'll meet one of our team, learn more about the role, and complete a short currency conversion exercise
  • Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have
  • Offer – If it's a good fit, we'll offer you the role and begin our pre-employment checks. These include Criminal Conviction, Credit, and Sanctions checks, in line with our compliance requirements

We're proud to be an inclusive employer. Whoever you are, wherever you're from, you'll be welcomed here. If you're ready to take the next step in your career, click **Apply** and start your journey with us.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Retail Sales Assistant in High Wycombe employer: Travelex Limited

Asda Travel Money, in partnership with Travelex, is an exceptional employer located in High Wycombe, offering a vibrant work culture where employees can thrive and make a meaningful impact. With flexible shifts, comprehensive wellbeing support, and ample opportunities for career development, we empower our team members to grow their skills while enjoying a rewarding work environment. Join us to be part of a friendly team dedicated to delivering outstanding customer service and celebrating success together.
Travelex Limited

Contact Detail:

Travelex Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Assistant in High Wycombe

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Asda Travel Money and Travelex. Understanding their values and services will help you connect better during the conversation.

✨Tip Number 2

Practice makes perfect! Try role-playing common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your customer service skills.

✨Tip Number 3

Show your passion! During the interview, let your enthusiasm for customer service shine through. Share examples of how you've gone above and beyond for customers in the past.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Retail Sales Assistant in High Wycombe

Customer Service
Communication Skills
Sales Skills
Relationship Building
Attention to Detail
Teamwork
Problem-Solving Skills
Adaptability
Active Listening
Positive Attitude
Time Management
Flexibility

Some tips for your application 🫡

Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you’ve made customers happy in the past, so share those stories that showcase your skills!

Tailor Your Application: Don’t just send a generic application! Take a moment to tweak your CV and cover letter to reflect the specific qualities we’re looking for, like being a great communicator and a team player.

Be Yourself: We love authenticity! Let your personality shine through in your application. Share what makes you passionate about working with us and how you can contribute to our friendly team.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right people quickly!

How to prepare for a job interview at Travelex Limited

✨Know Your Customer Service Basics

As a Retail Sales Assistant, you'll be all about delivering fantastic customer service. Brush up on key customer service principles and think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction.

✨Familiarise Yourself with Travel Money Products

Since you'll be dealing with travel money needs, take some time to learn about the different products and services offered by Asda Travel Money. Being knowledgeable will not only impress your interviewers but also help you answer questions confidently during the interview.

✨Practice Active Listening

The job requires someone who actively listens to understand customer needs. During your interview, demonstrate this skill by summarising what the interviewer says and asking clarifying questions. This shows that you’re engaged and ready to create a fantastic customer experience.

✨Show Your Team Spirit

As a team player, it's essential to highlight your ability to work well with others. Share examples of how you've collaborated in previous roles or projects. Emphasising your positive attitude and willingness to support your colleagues will resonate well with the interviewers.

Retail Sales Assistant in High Wycombe
Travelex Limited
Location: High Wycombe

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