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- Tasks: Welcome customers and provide expert advice on travel money needs.
- Company: Join a friendly team at Edinburgh Airport with Travelex.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access wellness support.
- Other info: Opportunities for growth and optional benefits like private medical insurance.
- Why this job: Kickstart your career in a dynamic environment while making a real impact.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 27000 - 30000 £ per year.
Location: Edinburgh
Hours: 24 per week, Shift work working between 4am and 10pm Monday to Sunday
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact.
At Edinburgh Airport in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service
- Understanding what matters most to each customer and helping them with their travel money needs
- Putting your training into action and offering expert advice on our products and services, converting interest into sales
- Consistently work towards achieving and exceeding team sales targets
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy
- Working together as a team driving performance, delivering excellence and celebrating success together
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day. A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: We get it - life isn’t one size fits all. That’s why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if you’d like to boost your hours (and your pay).
25 days holiday
Retail Sales Assistant in Edinburgh employer: Travelex Limited
Contact Detail:
Travelex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travelex and Edinburgh Airport. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky customer situations. Role-playing with a friend can help you feel more confident and ready to impress.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you’re serious about the role and respect the company’s image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Sales Assistant role. Highlight any customer service experience and your ability to work in a team, as these are key for us at Edinburgh Airport.
Craft a Personal Cover Letter: Use your cover letter to show off your personality! Tell us why you’re passionate about customer service and how you can contribute to our friendly team. A personal touch goes a long way!
Showcase Your Communication Skills: Since we’re looking for great communicators, make sure your application is clear and engaging. Use simple language and keep it professional but friendly – just like how we interact with our customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Travelex Limited
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Understand how to greet customers, handle inquiries, and resolve issues. This will show that you’re ready to deliver fantastic service right from the start.
✨Showcase Your Communication Skills
Practice articulating your thoughts clearly and confidently. Use examples from past experiences where you’ve successfully communicated with customers or worked in a team. This will demonstrate your ability to connect with customers and colleagues alike.
✨Demonstrate a Positive Attitude
During the interview, maintain a positive and enthusiastic demeanour. Employers love candidates who can bring energy to the team. Share stories that highlight your can-do attitude and how you’ve tackled challenges in the past.
✨Prepare for Role-Specific Questions
Anticipate questions related to sales targets and teamwork. Think of specific instances where you’ve contributed to a team goal or exceeded expectations. This will help you stand out as someone who is not only a team player but also results-driven.