At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Asda Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and receive a monthly bonus.
- Other info: Enjoy 25 days holiday, wellbeing support, and a pension plan.
- Why this job: Kickstart your career with great training and opportunities for growth.
- Qualifications: Passion for customer service and a positive, can-do attitude.
The predicted salary is between 27000 - 36000 £ per year.
Location: Dumbarton
Hours: 16 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact. At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service
- Understanding what matters most to each customer and helping them with their travel money needs
- Putting your training into action and offering expert advice on our products and services, converting interest into sales
- Consistently work towards achieving and exceeding team sales targets
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy
- Working together as a team driving performance, delivering excellence and celebrating success together
- Following company processes and paying attention to the detail to ensure everything stays on track
What we’re looking for:
- A great communicator who has a passion for great customer service
- Someone who actively listens to understand our customer needs and create a fantastic customer experience
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day
- A real team player who’s ready to learn, grow and develop as part of our amazing team
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates
- Wellbeing support: Programmes to help with physical, mental, and financial wellness
- Flexible shifts: We offer a variety of flexible shift patterns to suit different lifestyles
- 25 days holiday + bank holidays (pro-rata)
- Monthly bonus: Earn extra when you hit your targets
- Pension plan: With Scottish Widows
- Career development: Access to training, learning pathways, and internal opportunities to grow
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have
- Offer – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks
About Travelex: We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply.
Ready to apply? We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Retail Sales Assistant in Dumbarton employer: Travelex Limited
Asda Travel Money, in partnership with Travelex, is an exceptional employer located in Dumbarton, offering a vibrant work culture where employees can thrive and make a meaningful impact. With flexible shifts, comprehensive wellbeing support, and ample opportunities for career development, we empower our team members to grow their skills while enjoying a rewarding work-life balance. Join us to be part of a friendly team dedicated to delivering outstanding customer service and achieving success together.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Dumbarton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda Travel Money and Travelex. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers with their travel money needs. Role-playing these situations can boost your confidence and show your passion for great service.
✨Tip Number 3
Be ready to showcase your teamwork! Since this role involves working closely with others, prepare examples of how you've successfully collaborated in the past. Team spirit is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our amazing team at Asda Travel Money.
We think you need these skills to ace Retail Sales Assistant in Dumbarton
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer service. We want to see how you've made customers happy in the past, so share specific examples that showcase your skills!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. We love seeing how you connect your experiences to what we’re looking for.
Be Yourself:We’re all about authenticity here at StudySmarter. Let your personality shine through in your application. Show us your positive attitude and passion for helping others!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Travelex Limited
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Understand how to actively listen and respond to customer needs, as this role is all about delivering fantastic service. Think of examples from your past experiences where you’ve gone above and beyond for a customer.
✨Familiarise Yourself with Travel Money Products
Get to know the different travel money products and services offered by Asda Travel Money. Being able to discuss these confidently during your interview will show that you’re genuinely interested in the role and ready to hit the ground running.
✨Prepare for the Currency Conversion Exercise
Since there’s a currency conversion exercise in the online interview, practice some basic conversions beforehand. Familiarise yourself with common currencies and their exchange rates to demonstrate your numerical skills and attention to detail.
✨Show Your Team Spirit
As a Retail Sales Assistant, teamwork is crucial. Be ready to share examples of how you’ve worked effectively in a team setting. Highlight your positive attitude and willingness to support your colleagues, as this will resonate well with the interviewers.
