Retail Sales Assistant in Cumbernauld

Retail Sales Assistant in Cumbernauld

Cumbernauld Full-Time No home office possible
T

At a Glance

  • Tasks: Assist customers with foreign exchange and provide exceptional service in a retail environment.
  • Company: Join Travelex, a leading provider of foreign exchange with a focus on customer experience.
  • Benefits: Earn £13 per hour, enjoy flexible hours, bonuses, and extensive employee discounts.
  • Why this job: Be part of a dynamic team and help customers kickstart their travel adventures.
  • Qualifications: Great communication skills and a passion for customer service.
  • Other info: Opportunities for career growth and a supportive onboarding process.

Asda Travel Money Advisor - Cumbernauld

Job Type: Permanent, Part-Time

Hours per week: 16

Salary: £13 per hour + Monthly Bonus

Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.

Benefits:

  • A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
  • Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
  • A wide range of employee discounts provided by Bravo Benefit.
  • Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
  • 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
  • Opportunity to earn a monthly bonus on top of base salary for hitting targets.
  • Pension with a great Pension Provider – Scottish Widows.

Exchange your job for a new career with limitless destinations at Travelex. Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exceptional results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).

As an integral part of the Asda Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.

Key Responsibilities:

  • Nurturing and forming relationships with customers to gain a better understanding of their travel.
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedural, operational and customer focused.
  • Utilising your keen eye for detail to process daily online FX requests and deliveries.
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.

Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.

Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.

About Travelex: We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Retail Sales Assistant in Cumbernauld employer: Travelex Limited

Travelex is an exceptional employer that prioritises employee wellbeing and growth, offering a range of benefits including private medical insurance, flexible working hours, and opportunities for bonuses. Located in Cumbernauld, our vibrant retail environment fosters a culture of support and collaboration, making it an ideal place for those passionate about customer service and travel to thrive.
T

Contact Detail:

Travelex Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Assistant in Cumbernauld

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Travelex and Asda. Understand their values and what makes them tick. This way, you can show off your knowledge and enthusiasm during the chat.

✨Tip Number 2

Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for retail roles, like how you’d handle a difficult customer or how you’d promote a product. The more you practice, the more confident you’ll feel!

✨Tip Number 3

Dress to impress! Even if it’s a casual retail job, looking smart can make a great first impression. Choose an outfit that’s professional yet comfortable, so you feel good while chatting with the hiring team.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and appreciate the opportunity. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Retail Sales Assistant in Cumbernauld

Customer Service
Relationship Building
Foreign Exchange Knowledge
Attention to Detail
Communication Skills
Problem-Solving Skills
Sales Skills
Flexibility
Compliance Adherence
Performance Goal Orientation
Listening Skills
Desire to Succeed
Teamwork

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Retail Sales Assistant role. Highlight any relevant experience you have in customer service or retail, and don’t forget to mention your flexibility with shifts!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for travel and customer service. Show us why you’d be a great fit for our team at Travelex.

Show Off Your Communication Skills: As a Retail Sales Assistant, communication is key. In your application, give examples of how you've successfully engaged with customers in the past. We love a good story!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team at Travelex!

How to prepare for a job interview at Travelex Limited

✨Know Your Stuff

Before the interview, make sure you research Travelex and their services. Understand the foreign exchange market and be ready to discuss how you can help customers with their travel money needs. This shows your genuine interest in the role and the company.

✨Show Off Your People Skills

As a Retail Sales Assistant, you'll be interacting with customers all day. Prepare examples of how you've successfully built relationships or resolved customer issues in the past. Highlighting your communication skills will demonstrate that you're a great fit for the team.

✨Flexibility is Key

Since the job requires flexible hours, be prepared to discuss your availability during the interview. Mention any previous experience working varied shifts and how you manage your time effectively. This will reassure them that you can adapt to their scheduling needs.

✨Dress the Part

First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your seriousness about the position and aligns with the customer-focused image Travelex aims to project.

Retail Sales Assistant in Cumbernauld
Travelex Limited
Location: Cumbernauld

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

T
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>