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- Tasks: Welcome customers and provide expert travel money advice in a fast-paced environment.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange with a friendly team.
- Benefits: Earn £13/hour, enjoy flexible shifts, bonuses, and access to wellness support.
- Why this job: Kickstart your career while helping customers start their journeys with confidence.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Opportunities for career development and a supportive, inclusive workplace.
The predicted salary is between 13 - 16 £ per hour.
Location: Coventry Cannon Park
Hours: 18 per week
Pay: £13.00 per hour + monthly bonus
Contract: Permanent, Part Time
Note: We could potentially offer a range of other hours so feel free to still apply even if advertised hours do not suit you.
A job where you can grow, connect, and make a real impact.
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day. A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata): With options to sell days and earn more over time.
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
About Travelex: We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK. We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Coventry employer: Travelex Limited
Contact Detail:
Travelex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor in Coventry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences where you’ve gone above and beyond for a customer or worked well in a team. This will help you shine during the interview!
✨Tip Number 3
Dress the part! Even though it’s a friendly environment, looking smart and professional can make a great first impression. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Tesco Travel Money Advisor in Coventry
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication skills and ability to build relationships.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Travel Money Advisor role. Mention why you're excited about working with Tesco Travel Money and how your skills align with what we’re looking for.
Be Positive and Enthusiastic: We love a can-do attitude! Make sure your application reflects your positive outlook and eagerness to learn and grow. Use language that conveys your enthusiasm for the role and the team environment at Tesco.
Apply Through Our Website: To make sure your application gets seen, apply directly through our website. It’s the best way to ensure your details are in the right hands, and it shows us you’re serious about joining our amazing team!
How to prepare for a job interview at Travelex Limited
✨Know Your Stuff
Before the interview, brush up on foreign exchange basics and Tesco's travel money services. Being able to discuss how you can help customers with their travel money needs will show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about fantastic customer service, prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to help someone out.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. This means not just hearing but understanding what the interviewer is saying. Respond thoughtfully to their questions to show that you value communication.
✨Be Ready for a Quick Test
Expect a short currency conversion exercise during the online interview. Brush up on your maths skills and practice some quick conversions beforehand to ensure you're confident and ready to impress.