At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access career development.
- Other info: Enjoy 25 days holiday, monthly bonuses, and wellbeing support.
- Why this job: Make a real impact while helping customers start their journeys with confidence.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 27000 - 36000 £ per year.
Hours per week: 16
Salary: £13.50 per hour + Monthly Bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureau, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review: Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview: You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit: Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer: If it’s a good fit, we’ll offer you the role and support you through onboarding.
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
Tesco Travel Money Advisor in Chorley employer: Travelex Limited
At Tesco Travel Money in Chorley, we offer a vibrant work environment where you can thrive as a Travel Money Advisor. With competitive pay, flexible shifts, and a strong focus on employee wellbeing and career development, we empower our team to deliver exceptional customer service while enjoying a supportive culture that celebrates success and fosters growth. Join us to make a meaningful impact in the community and take your career to new heights.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Chorley
✨Tip Number 1
First things first, make sure you know the ins and outs of Tesco Travel Money. Familiarise yourself with their services and products so you can chat confidently during your interview. It shows you're genuinely interested and ready to help customers with their travel money needs.
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different scenarios with customers. Role-playing with a friend can help you feel more prepared and show off your great communication skills when it counts.
✨Tip Number 3
When you get that online interview, be sure to showcase your positive attitude and team spirit. Share examples of how you've worked well in a team before, as this role is all about collaboration and delivering fantastic service together.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to explore more about the company and the amazing benefits we offer.
We think you need these skills to ace Tesco Travel Money Advisor in Chorley
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication skills and ability to build relationships.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Tesco Travel Money Advisor role. Mention how your skills align with what we’re looking for, like your positive attitude and teamwork spirit.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid long paragraphs to make it easier for us to see your strengths at a glance.
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed! It’s super easy, and you’ll be able to follow the application process step-by-step. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Travelex Limited
✨Know Your Stuff
Before the interview, brush up on Tesco Travel Money's services and products. Familiarise yourself with common foreign exchange terms and processes. This will show that you're genuinely interested and ready to provide expert advice.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered fantastic customer service in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will highlight your passion for helping others, which is key for this role.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. Make sure to engage with the interviewer by nodding and responding appropriately. This will reflect your ability to understand customer needs and create a fantastic experience.
✨Emphasise Teamwork
Since this role involves working as part of a team, be ready to discuss your experiences collaborating with others. Share specific examples of how you contributed to team success and how you celebrate achievements together, as this aligns with Tesco's values.
