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- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13/hour, enjoy flexible shifts, bonuses, and 25 days holiday.
- Why this job: Make a real impact while growing your skills in a dynamic environment.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Access to career development and wellbeing support.
The predicted salary is between 13 - 13 £ per hour.
**Hours per week**: 12
**Salary:** £13.00 per hour + Monthly Bonus
**Contract:** Permanent, Part Time
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureau, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
**What the job involves**
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
**What we’re looking for**
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
**What’s in it for you**
- **Optional benefits available**– including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- **Wellbeing support**: Programmes to help with physical, mental, and financial wellness.
- **Bravo Benefits**: Discounts across retail, travel, and lifestyle.
- **Flexible shifts**: Patterns to suit different lifestyles, with overtime available.
- **25 days holiday + bank holidays (pro-rata)**
- **Monthly bonus**: Earn extra when you hit your targets.
- **Pension plan**: With Scottish Widows.
- **Career development**: Access to training, learning pathways, and internal opportunities to grow.
**What happens next**
- **Application review** – Our team will take a look and get in touch if your experience matches what we’re looking for.
- **Online interview** – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- **Bureau visit** – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- **Offer** – If it’s a good fit, we’ll offer you the role and support you through onboarding.
**About Travelex**
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Chester employer: Travelex Limited
Contact Detail:
Travelex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor in Chester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for the online interview by brushing up on common interview questions, especially those related to customer service. Think about how you can showcase your communication skills and positive attitude—these are key for a Travel Money Advisor!
✨Tip Number 3
Be ready to demonstrate your skills! During the bureau visit, be prepared to engage with the team and show off your ability to handle transactions. This is your chance to shine and prove that you can deliver fantastic customer service in a fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After your interview and bureau visit, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Tesco Travel Money Advisor in Chester
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've made customers happy in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the qualities we’re looking for, like being a great communicator and a team player. It shows us you really care!
Be Yourself: We love authenticity! When writing your application, let your personality shine through. Share your passion for travel and why you want to be part of our team at Tesco Travel Money.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy, and it helps us keep track of your application. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Travelex Limited
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Think about times you've gone above and beyond for a customer. Be ready to share specific examples that highlight your ability to listen actively and create fantastic experiences.
✨Familiarise Yourself with Currency Exchange
Since you'll be dealing with travel money, it’s a good idea to understand the basics of foreign exchange. Research common currencies and their current rates. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Practice Teamwork Scenarios
Teamwork is key in this role, so think of examples where you’ve successfully worked as part of a team. Prepare to discuss how you contribute to group success and how you handle challenges within a team setting.
✨Prepare Questions for Your Interviewer
Show your enthusiasm by preparing thoughtful questions about the role and the team. Ask about training opportunities or how success is measured in the bureau. This not only demonstrates your interest but also helps you gauge if it's the right fit for you.
