Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access great perks.
- Other info: Enjoy 25 days holiday, monthly bonuses, and career development opportunities.
- Why this job: Make a real impact while building your skills and career.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 27000 - 30000 £ per year.
Location: Carlisle
Hours per week: 16
Salary: £13.50 per hour + Monthly Bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact.
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureau, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
Tesco Travel Money Advisor in Carlisle employer: Travelex Limited
Contact Detail:
Travelex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor in Carlisle
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Prepare for the online interview by brushing up on your customer service skills. Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine during the interview!
✨Tip Number 3
Be yourself! Tesco is looking for a positive, can-do attitude. Don’t be afraid to let your personality shine through. Show them that you’re not just a great communicator but also a team player who’s ready to learn and grow.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Tesco Travel Money Advisor in Carlisle
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you can connect with customers and make their experience fantastic, just like we do at Tesco Travel Money.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and qualities mentioned in the job description. We love seeing candidates who really understand what we’re looking for.
Be Yourself: Let your personality shine through in your application. We’re looking for a positive, can-do attitude, so don’t be afraid to show us who you are and why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our amazing team!
How to prepare for a job interview at Travelex Limited
✨Know Your Customer Service Basics
Before your interview, brush up on the key principles of excellent customer service. Think about how you can relate these principles to the role of a Travel Money Advisor, especially in terms of welcoming customers and understanding their needs.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. This means not just hearing but understanding what the interviewer is saying. Show that you can ask relevant questions based on their comments, which reflects your ability to connect with customers.
✨Familiarise Yourself with Currency Exchange
Get a basic understanding of currency exchange rates and processes. You might be asked about this during the interview, so being able to discuss it confidently will show your enthusiasm for the role and your readiness to help customers with their travel money needs.
✨Show Your Team Spirit
Since teamwork is crucial in this role, be prepared to share examples of how you've worked effectively in a team before. Highlight your positive attitude and willingness to support your colleagues, as this aligns perfectly with what Tesco is looking for in a Travel Money Advisor.