At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13/hour, enjoy flexible shifts, bonuses, and great perks.
- Why this job: Make a real impact while helping customers start their journeys with confidence.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Opportunities for career growth and a supportive team environment.
The predicted salary is between 10 - 16 £ per hour.
**Location:** Bridgend
**Hours:** 12 per week
**Pay:** £13.00 per hour + monthly bonus
**Contract:** Permanent, Part Time
**Note:** We could potentially offer a range of other hours so feel free to still apply even if advertised hours do not suit you.
**A job where you can grow, connect, and make a real impact**
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
**What the job involves**
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
**What we’re looking for**
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day. A real team player who’s ready to learn, grow and develop as part of our amazing team.
**What’s in it for you**
- **Optional benefits available** – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- **Wellbeing support**: Programmes to help with physical, mental, and financial wellness.
- **Bravo Benefits**: Discounts across retail, travel, and lifestyle.
- **Flexible shifts**: Patterns to suit different lifestyles, with overtime available.
- **25 days holiday + bank holidays (pro-rata)**: With options to sell days and earn more over time.
- **Monthly bonus**: Earn extra when you hit your targets.
- **Pension plan**: With Scottish Widows.
- **Career development**: Access to training, learning pathways, and internal opportunities to grow.
**What happens next**
Once you apply, here’s what to expect:
- **Application review** – Our team will take a look and get in touch if your experience matches what we’re looking for.
- **Online interview** – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- **Bureau visit** – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- **Offer** – If it’s a good fit, we’ll offer you the role and support you through onboarding.
**About Travelex**
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click **Apply** and start your journey with us.
**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**
Tesco Travel Money Advisor in Bridgend employer: Travelex Limited
Contact Detail:
Travelex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor in Bridgend
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understanding their values and what they stand for will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Try out some mock interviews with friends or family. Focus on common questions like how you handle customer service situations. This will help you feel more confident and ready to impress when it’s your turn.
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm shine through. Being a great communicator is key, so don’t be afraid to share your passion for helping customers and working in a team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tesco Travel Money Advisor in Bridgend
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your skills!
Be Yourself: We love authenticity! Let your personality shine through in your application. Don’t be afraid to show us your positive attitude and passion for helping others—this is what makes you stand out!
Tailor Your Application: Take a moment to read through the job description and align your application with what we’re looking for. Mention how your skills and experiences relate to the role of a Travel Money Advisor at Tesco.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to see what you bring to the team!
How to prepare for a job interview at Travelex Limited
✨Know Your Stuff
Before the interview, brush up on foreign exchange basics and Tesco's travel money services. Being able to discuss how you can help customers with their travel money needs will show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about times when you went above and beyond to help someone, as this aligns perfectly with what Tesco is looking for.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. This means not just hearing the questions but responding thoughtfully. It’s crucial for understanding customer needs, which is a big part of the job.
✨Be a Team Player
Emphasise your teamwork skills. Share instances where you collaborated with others to achieve a goal. Tesco values a positive, can-do attitude, so showing that you thrive in a team environment will work in your favour.