At a Glance
- Tasks: Welcome customers and provide expert travel money advice while achieving sales targets.
- Company: Join Asda Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and receive a monthly bonus.
- Other info: Access to training, career development, and wellbeing support.
- Why this job: Kickstart your career in a supportive team and make a real impact.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 27000 - 36000 £ per year.
Location: Bournemouth
Hours: 24 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact. At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service
- Understanding what matters most to each customer and helping them with their travel money needs
- Putting your training into action and offering expert advice on our products and services, converting interest into sales
- Consistently work towards achieving and exceeding team sales targets
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy
- Working together as a team driving performance, delivering excellence and celebrating success together
- Following company processes and paying attention to the detail to ensure everything stays on track
What we’re looking for:
- A great communicator who has a passion for great customer service
- Someone who actively listens to understand our customer needs and create a fantastic customer experience
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day
- A real team player who’s ready to learn, grow and develop as part of our amazing team
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates
- Wellbeing support: Programmes to help with physical, mental, and financial wellness
- Flexible shifts: We offer a variety of flexible shift patterns to suit different lifestyles
- 25 days holiday + bank holidays (pro-rata)
- Monthly bonus: Earn extra when you hit your targets
- Pension plan: With Scottish Widows
- Career development: Access to training, learning pathways, and internal opportunities to grow
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have
- Offer – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK.
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Retail Sales Assistant in Bournemouth employer: Travelex Limited
Asda Travel Money, in partnership with Travelex, is an exceptional employer located in Bournemouth, offering a vibrant work culture where employees can thrive and make a meaningful impact. With flexible shifts, comprehensive wellbeing support, and ample opportunities for career development, we empower our Retail Sales Assistants to grow their skills while delivering outstanding customer service. Join our friendly team and enjoy benefits like a monthly bonus, generous holiday allowance, and access to private medical insurance, all while contributing to a trusted brand in the foreign exchange industry.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Bournemouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Asda Travel Money and Travelex. Understanding their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering fantastic service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these during your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant in Bournemouth
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your skills!
Be Yourself:We love authenticity! Let your personality shine through in your application. Don’t be afraid to show us your positive attitude and passion for helping others—this is what we’re all about at Asda Travel Money.
Tailor Your Application:Take a moment to read through the job description and align your application with what we're looking for. Mention how your skills and experiences match the role of a Retail Sales Assistant, especially in terms of teamwork and achieving sales targets.
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Travelex Limited
✨Know Your Stuff
Before the interview, brush up on Asda Travel Money and Travelex. Understand their services and how they help customers with travel money needs. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help a customer, as this role is all about delivering fantastic service.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. Make sure to listen carefully to the interviewer’s questions and respond thoughtfully. This will highlight your ability to understand customer needs, which is crucial for the role.
✨Be Ready for Role-Play
Since there’s a currency conversion exercise in the online interview, practice some basic calculations beforehand. Familiarise yourself with common foreign exchange scenarios so you can handle the task smoothly and impress the interviewers.
