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For Companies At a Glance
- Tasks: Help customers with travel money needs and deliver fantastic service.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13/hour, enjoy flexible shifts, bonuses, and 25 days holiday.
- Why this job: Kickstart your career in a supportive team and make a real impact.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Access to training, wellbeing support, and career development opportunities.
The predicted salary is between 13 - 16 £ per hour.
Hours per week: 16
Salary: £13.00 per hour + Monthly Bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact.
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureau, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
Tesco Dual Site Travel Money Advisor in Birkenhead employer: Travelex Limited
Contact Detail:
Travelex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Dual Site Travel Money Advisor in Birkenhead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Prepare for the online interview by brushing up on common interview questions, especially those related to customer service. Think about how you can showcase your communication skills and positive attitude—these are key for a Travel Money Advisor!
✨Tip Number 3
Be ready to demonstrate your skills! During the currency conversion exercise, take your time to show your thought process. It’s not just about getting the right answer; it’s about how you approach the problem. Confidence is key!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Tesco Dual Site Travel Money Advisor in Birkenhead
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you can connect with customers and make their experience fantastic, just like we do at Tesco Travel Money.
Be Yourself: Let your personality shine through in your application. We’re looking for a positive, can-do attitude, so don’t be afraid to show us who you are and why you’d be a great fit for our team!
Tailor Your Application: Take a moment to read the job description carefully and tailor your application to match. Mention specific skills or experiences that relate to the role of a Travel Money Advisor, as this will help us see how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Travelex Limited
✨Know Your Stuff
Before the interview, brush up on Tesco's travel money services and Travelex's offerings. Being able to discuss specific products and how they benefit customers will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help someone, as this role is all about creating fantastic customer experiences.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. Make sure to engage with the interviewer by nodding, summarising their points, and asking relevant questions. This will highlight your ability to understand customer needs, which is crucial for the role.
✨Emphasise Teamwork
Since this position involves working closely with a team, be ready to discuss your experiences in collaborative environments. Share stories that illustrate your ability to work well with others and contribute to a positive team dynamic.
