At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a fast-paced environment.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access great perks.
- Other info: Enjoy 25 days holiday, monthly bonuses, and opportunities for career development.
- Why this job: Make a real impact while growing your skills and career in a supportive team.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 27000 - 36000 £ per year.
Location: Bicester
Hours: 18 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time
Note: We could potentially offer a range of other hours so feel free to still apply even if advertised hours do not suit you.
A job where you can grow, connect, and make a real impact.
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaus, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day. A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Bicester employer: Travelex Limited
Travelex Limited is an excellent employer, offering a supportive work culture where you can thrive as a part-time Travel Money Advisor in the vibrant location of Stratford-upon-Avon. With flexible shifts, health insurance options, and a pension plan, we prioritise your well-being while providing opportunities for career growth in a dynamic environment focused on delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Bicester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common questions like how you handle customer service challenges. The more comfortable you are speaking about your experiences, the better you'll perform in the real deal.
✨Tip Number 3
Show off your personality! Tesco is looking for great communicators who can build relationships. Be yourself during the interview and let your passion for customer service shine through. Remember, they want to see how you'd fit into their friendly team!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic addition to the team!
We think you need these skills to ace Tesco Travel Money Advisor in Bicester
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've made a difference for customers in the past, so share those stories!
Be Yourself:We love authenticity! Let your personality shine through in your application. Don’t be afraid to show us your positive attitude and passion for helping others.
Tailor Your Application:Make sure to tailor your application to the Travel Money Advisor role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit the bill.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy, and you’ll be one step closer to joining our amazing team at Tesco Travel Money!
How to prepare for a job interview at Travelex Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of foreign exchange and travel money services. Familiarise yourself with Tesco's offerings and Travelex's role in the partnership. This will show that you're genuinely interested and prepared to help customers with their needs.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about times when you went above and beyond to meet a customer's needs. This is crucial for a role that focuses on building relationships and providing fantastic service.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. This means not just hearing the questions but also understanding what the interviewer is looking for. Respond thoughtfully and ask clarifying questions if needed, showing that you value communication.
✨Embrace Team Spirit
Since this role involves working as part of a team, be ready to discuss how you collaborate with others. Share examples of how you've contributed to team success in previous roles, highlighting your positive attitude and willingness to support your colleagues.
