Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver excellent customer service and manage travel money transactions.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Enjoy flexible shifts, 25 days holiday, and a monthly bonus.
- Why this job: Make a real difference while growing your career in a supportive environment.
- Qualifications: Passionate leader with retail experience and a focus on customer service.
- Other info: Access to training and career development opportunities.
The predicted salary is between 22700 - 32900 £ per year.
Location: Knocknagoney Road
Hours: 37.5
Salary: £28,275 per annum
Contract: Permanent
A job where you can grow, lead, and make a real difference.
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Bureau Manager, you’ll lead a team in one of our busy Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career we would love to hear from you.
What we’re looking for:
- Passionate people leader who leads from the front, bringing out the best in the team.
- Great communicator with an eye for detail, leaving no stone unturned.
- Experience in driving and delivering revenue, performance and excellence every day.
- Strong retail-based background with a passion for great customer service and displaying a positive can-do attitude.
What you’ll be doing:
- Leading, supporting and championing your team to deliver excellence every day.
- Working towards KPI’s and delivering on targets.
- Reviewing the data to drive performance and continuous improvement and celebrating success together.
- Ensuring the Bureau consistently meets compliance metrics, successfully passes internal audits, and operates to our business standard operating procedures.
- Working in a fast-paced environment delivering fantastic customer service, processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Putting your training into action and offering expert advice on our products and services.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: We offer a variety of flexible shift patterns to suit different lifestyles.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our Talent Acquisition team or Area Manager will take a look at your application.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Area Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks, including Criminal Conviction, Credit, and Sanctions checks, in line with our compliance requirements.
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
Tesco Travel Money Bureau Manager in Belfast employer: Travelex Limited
Contact Detail:
Travelex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Bureau Manager in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco Travel Money and Travelex. Understand their values, services, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Bureau Manager, especially your leadership skills and customer service expertise. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your numbers! Be ready to discuss how you've driven performance and met targets in previous roles. Use specific examples to illustrate your success in delivering revenue and excellence. This will demonstrate your capability to meet the KPIs at Tesco Travel Money.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared about the team dynamics, training opportunities, or the company culture. This shows you're engaged and serious about the role. Plus, it helps you figure out if it's the right fit for you!
We think you need these skills to ace Tesco Travel Money Bureau Manager in Belfast
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and team leadership shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers and leading a team.
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Use keywords from the job description to show us you understand what we’re looking for. This will help your application stand out!
Be Detail-Oriented: Pay attention to the details in your application. Double-check for any typos or errors, as we value precision and accuracy. A polished application reflects your commitment to excellence, which is key for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re proactive and ready to take the next step in your career with us!
How to prepare for a job interview at Travelex Limited
✨Know Your Numbers
As a Bureau Manager, you'll need to be comfortable with KPIs and performance metrics. Brush up on relevant figures related to revenue and customer satisfaction. Being able to discuss how you've driven performance in previous roles will show that you understand the importance of these metrics.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach. Think of examples where you've successfully led a team, resolved conflicts, or motivated staff to achieve targets. This role is all about leading from the front, so demonstrating your ability to inspire others will be key.
✨Customer Service is Key
Since this role revolves around delivering fantastic customer service, come ready with examples of how you've gone above and beyond for customers in the past. Highlight any experience you have in retail or customer-facing roles, as this will resonate well with the interviewers.
✨Be Ready for Practical Exercises
Expect to complete a currency conversion exercise during your online interview. Brush up on your foreign exchange knowledge and practice some quick calculations. This will not only help you feel more confident but also demonstrate your readiness for the role.
