At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and receive a monthly bonus.
- Other info: Access to career development opportunities and wellbeing support.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 27000 - 36000 £ per year.
Hours per week: 16
Salary: £13.50 per hour + Monthly Bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureau, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you
- Optional benefits available– including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata)
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
About Travelex
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
Ready to apply? We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
Tesco Travel Money Advisor in Bathgate employer: Travelex Limited
At Tesco Travel Money in Bathgate, we offer a vibrant work culture where you can thrive as a Travel Money Advisor. With flexible shifts, a supportive team environment, and numerous opportunities for career development, you'll not only enhance your skills but also enjoy benefits like a monthly bonus and comprehensive wellbeing support. Join us to make a meaningful impact while helping customers embark on their journeys with confidence.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Bathgate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Try out some mock interviews with friends or family. Focus on common questions like how you handle customer service challenges, as this role is all about delivering fantastic service.
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm shine through. Being a great communicator and showing a positive attitude can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows you’re genuinely interested in the role and helps keep you fresh in their minds as they make their decision.
We think you need these skills to ace Tesco Travel Money Advisor in Bathgate
Some tips for your application 🫡
Show Your Customer Service Skills:When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past, as this role is all about delivering fantastic service!
Be Yourself:We love authenticity! Let your personality shine through in your application. Share your passion for travel and how you connect with people. This will help us see if you’re a great fit for our friendly team.
Tailor Your Application:Take a moment to read the job description carefully and tailor your application accordingly. Mention specific skills or experiences that match what we’re looking for, like teamwork and a positive attitude. It shows us you’ve done your homework!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved. We can’t wait to hear from you!
How to prepare for a job interview at Travelex Limited
✨Know Your Stuff
Before the interview, brush up on Tesco Travel Money's services and products. Familiarise yourself with foreign exchange basics and current rates. This will show your enthusiasm and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer. This role is all about building relationships, so let your passion for helping others shine through.
✨Practice Active Listening
During the interview, demonstrate your listening skills by summarising what the interviewer says and asking relevant questions. This shows that you understand the importance of listening to customers and can tailor your approach to meet their needs.
✨Be a Team Player
Highlight your ability to work well in a team. Share experiences where you collaborated with others to achieve a goal. Tesco values teamwork, so showing that you're ready to contribute positively to the team dynamic will set you apart.
