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- Tasks: Lead a team to deliver excellent customer service and support travel money needs.
- Company: Join Asda Travel Money, a trusted name in foreign exchange.
- Benefits: Enjoy flexible shifts, 25 days holiday, and monthly bonuses.
- Other info: Access to training and career development opportunities.
- Why this job: Make a real difference while growing your career in a dynamic environment.
- Qualifications: Passionate leader with retail experience and a positive attitude.
The predicted salary is between 28860 - 28860 £ per year.
Location: Barnsley
Hours: 37.5 per week
Salary: £28,860 per annum
Contract: Permanent, Full Time
A job where you can grow, lead, and make a real difference. At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Bureau Manager, you’ll lead a team in one of our busy Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career we would love to hear from you.
What we’re looking for:
- Passionate people leader who leads from the front, bringing out the best in the team.
- Great communicator with an eye for detail, leaving no stone unturned.
- Experience in driving and delivering revenue, performance and excellence every day.
- Strong retail-based background with a passion for great customer service and displaying a positive can-do attitude.
What you’ll be doing:
- Leading, supporting and championing your team to deliver excellence every day.
- Working towards KPI’s and delivering on targets.
- Reviewing the data to drive performance and continuous improvement and celebrating success together.
- Ensuring the Bureau consistently meets compliance metrics, successfully passes internal audits, and operates to our business standard operating procedures.
- Working in a fast-paced environment delivering fantastic customer service, processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Putting your training into action and offering expert advice on our products and services.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: We offer a variety of flexible shift patterns to suit different lifestyles.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our Talent Acquisition team or Area Manager will take a look at your application.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Area Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks.
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Retail Team Leader in Barnsley employer: Travelex Limited
Contact Detail:
Travelex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader in Barnsley
✨Tip Number 1
Get to know the company! Research Asda Travel Money and Travelex, so you can chat about their values and services during your interview. This shows you're genuinely interested and ready to lead the team.
✨Tip Number 2
Practice your communication skills! As a Retail Team Leader, you'll need to inspire your team and connect with customers. Role-play common scenarios or questions you might face in the interview to boost your confidence.
✨Tip Number 3
Show off your leadership style! Think of examples where you've successfully led a team or improved performance. Be ready to share these stories to demonstrate how you can bring out the best in your future team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining us at Asda Travel Money and ready to make a difference.
We think you need these skills to ace Retail Team Leader in Barnsley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service and team leadership shine through. We want to see how you can bring out the best in your team and create a positive environment.
Be Detail-Oriented: Make sure to pay attention to the details in your application. Highlight your experience with KPIs and performance metrics, as we love candidates who leave no stone unturned in their pursuit of excellence.
Tailor Your Application: Customise your application to reflect the specific skills and experiences that align with the Retail Team Leader role. We appreciate when candidates take the time to connect their background with what we’re looking for.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Asda Travel Money.
How to prepare for a job interview at Travelex Limited
✨Know Your Numbers
As a Retail Team Leader, you'll need to drive performance and meet KPIs. Brush up on relevant metrics and be ready to discuss how you've successfully achieved targets in the past. This shows you understand the importance of data in driving success.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills. Think about times when you've motivated your team or resolved conflicts. Being able to articulate your approach to leading a team will demonstrate your fit for the role.
✨Customer Service is Key
Since this role revolves around delivering fantastic customer service, come prepared with stories that showcase your commitment to customer satisfaction. Discuss how you've gone above and beyond to ensure customers leave happy.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the bureau. This shows your genuine interest in the role and helps you assess if it's the right fit for you.