At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a fast-paced environment.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13/hour, enjoy flexible shifts, bonuses, and 25 days holiday.
- Other info: Access to training, wellbeing support, and fantastic team culture.
- Why this job: Kickstart your career while helping customers start their journeys with confidence.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 26000 - 28000 £ per year.
Hours per week: 30
Salary: £13.00 per hour + Monthly Bonus
Contract: 6 months Fixed Term Contract
A job where you can grow, connect, and make a real impact. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK. We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
Tesco Travel Money Advisor in Antrim employer: Travelex Limited
At Tesco Travel Money in Antrim, we offer a vibrant work culture where you can thrive as a Travel Money Advisor. With flexible shifts, competitive pay, and a strong focus on employee development, you'll find ample opportunities to grow your career while delivering exceptional service to our customers. Join our friendly team and enjoy benefits like wellness support, monthly bonuses, and discounts across various sectors, all while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Antrim
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering fantastic service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Be prepared for the currency conversion exercise! Brush up on your maths skills and practice some quick conversions. This will not only help you ace the task but also show that you're ready to hit the ground running.
✨Tip Number 4
Don’t forget to ask questions! When you meet the Bureau Manager, have a few thoughtful questions ready. This shows your enthusiasm for the role and helps you get a better feel for the team and work environment.
We think you need these skills to ace Tesco Travel Money Advisor in Antrim
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication skills and ability to build relationships.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and qualities we’re looking for in a Travel Money Advisor. This shows us you’re genuinely interested in the role and understand what it entails.
Be Yourself:We love authenticity! When writing your application, let your personality shine through. Share your passion for helping others and your positive attitude. We’re looking for team players who are ready to learn and grow with us.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Travelex Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of foreign exchange and travel money services. Familiarise yourself with Tesco's offerings and Travelex's role in the partnership. This will show that you're genuinely interested and prepared to help customers with their needs.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about times when you went above and beyond to meet a customer's needs. This will demonstrate your passion for providing fantastic service, which is key for this role.
✨Practice Active Listening
During the interview, practice active listening by summarising what the interviewer says and asking clarifying questions. This will not only show your communication skills but also your ability to understand customer needs, which is crucial for a Travel Money Advisor.
✨Emphasise Teamwork
Be ready to discuss how you work well in a team. Share specific examples of how you've collaborated with others to achieve a common goal. Highlighting your team player attitude will resonate well, as this role involves working closely with colleagues to deliver excellent service.
