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- Tasks: Lead a team to deliver excellent customer service and manage travel money transactions.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Flexible shifts, 25 days holiday, monthly bonuses, and career development opportunities.
- Other info: Inclusive workplace with a focus on wellbeing and personal growth.
- Why this job: Make a real difference while growing your leadership skills in a dynamic environment.
- Qualifications: Passionate about customer service with a strong retail background.
The predicted salary is between 30000 - 40000 £ per year.
A job where you can grow, lead, and make a real difference. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Bureau Manager, you’ll lead a team in one of our busy Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
Whether you’re looking to build your skills, take on new challenges, or grow your career we would love to hear from you.
What we’re looking for- Passionate people leader who leads from the front, bringing out the best in the team.
- Great communicator with an eye for detail, leaving no stone unturned.
- Experience in driving and delivering revenue, performance and excellence every day.
- Strong retail-based background with a passion for great customer service and displaying a positive can-do attitude.
- Leading, supporting and championing your team to deliver excellence every day.
- Working towards KPI’s and delivering on targets.
- Reviewing the data to drive performance and continuous improvement and celebrating success together.
- Ensuring the Bureau consistently meets compliance metrics, successfully passes internal audits, and operates to our business standard operating procedures.
- Working in a fast-paced environment delivering fantastic customer service, processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Putting your training into action and offering expert advice on our products and services.
- Following company processes and paying attention to the detail to ensure everything stays on track.
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: We get it - life isn’t one size fits all. That’s why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if you’d like to boost your hours (and your pay).
- 25 days holiday + bank holidays (pro-rata)
- Monthly bonus: Earn extra when you hit your targets
- Pension plan: With Scottish Widows
- Career development: Access to training, learning pathways, and internal opportunities to grow
- Application review – Our Talent Acquisition team or Area Manager will take a look at your application
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise
- Bureau visit – Meet the Area Manager, see the bureau in action, and ask any questions you have. This is a great chance to see how the Bureaus operate.
- Offer – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks. These include Criminal Conviction, Credit, and Sanctions checks, in line with our compliance requirements.
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Bureau Manager in Alfreton employer: Travelex Limited
Contact Detail:
Travelex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Bureau Manager in Alfreton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and Travelex. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Bureau Manager. Highlight your leadership skills and customer service experience to really stand out.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Bureau Manager role.
We think you need these skills to ace Tesco Travel Money Bureau Manager in Alfreton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service and team leadership shine through. We want to see how you can bring out the best in your team and create a positive atmosphere.
Be Detail-Oriented: Make sure to highlight your attention to detail in your application. Mention any experiences where you’ve successfully met compliance metrics or driven performance improvements, as this is key for us at Tesco Travel Money.
Tailor Your Application: Don’t just send a generic application! Tailor it to the Bureau Manager role by using keywords from the job description. This shows us that you understand what we’re looking for and are genuinely interested in the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Travelex Limited
✨Know Your Numbers
As a Bureau Manager, you'll need to drive performance and meet KPIs. Brush up on relevant metrics and be ready to discuss how you've achieved targets in the past. This shows you understand the importance of data in delivering excellent service.
✨Showcase Your Leadership Style
Prepare examples of how you've led a team in previous roles. Highlight your ability to motivate and support your team, as well as how you handle challenges. This will demonstrate that you can lead from the front and bring out the best in others.
✨Customer Service is Key
Since this role revolves around fantastic customer service, think of specific instances where you've gone above and beyond for customers. Be ready to share these stories to illustrate your passion for helping others and your positive attitude.
✨Familiarise Yourself with Compliance
Understanding compliance metrics is crucial for this position. Research what compliance means in the context of foreign exchange and be prepared to discuss how you ensure adherence to regulations in your previous roles. This will show you're detail-oriented and take compliance seriously.