At a Glance
- Tasks: Lead a team to deliver excellent customer service and manage travel money needs.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Enjoy flexible shifts, 25 days holiday, and a monthly bonus.
- Other info: Access to training and career development opportunities.
- Why this job: Make a real difference while growing your career in a dynamic environment.
- Qualifications: Passionate leader with retail experience and a focus on customer service.
The predicted salary is between 28548 - 28548 £ per year.
A job where you can grow, lead, and make a real difference. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Bureau Manager, you’ll lead a team in one of our busy Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
Whether you’re looking to build your skills, take on new challenges, or grow your career we would love to hear from you.
What we’re looking for- Passionate people leader who leads from the front, bringing out the best in the team.
- Great communicator with an eye for detail, leaving no stone unturned.
- Experience in driving and delivering revenue, performance and excellence every day.
- Strong retail-based background with a passion for great customer service and displaying a positive can-do attitude.
- Leading, supporting and championing your team to deliver excellence every day.
- Working towards KPI’s and delivering on targets.
- Reviewing the data to drive performance and continuous improvement and celebrating success together.
- Ensuring the Bureau consistently meets compliance metrics, successfully passes internal audits, and operates to our business standard operating procedures.
- Working in a fast-paced environment delivering fantastic customer service, processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Putting your training into action and offering expert advice on our products and services.
- Following company processes and paying attention to the detail to ensure everything stays on track.
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Flexible shifts: We offer a variety of flexible shift patterns to suit different lifestyles.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
- Application review – Our Talent Acquisition team or Area Manager will take a look at your application.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Area Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks.
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.
Ready to apply? We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Tesco Travel Bureau Manager in Abingdon employer: Travelex Limited
At Tesco Travel Money in Abingdon, we are committed to fostering a vibrant work culture that prioritises employee growth and wellbeing. As a Bureau Manager, you will not only lead a passionate team but also enjoy flexible working hours, comprehensive benefits including private medical insurance, and opportunities for career advancement within a supportive environment. Join us to make a meaningful impact while enjoying a rewarding career in the heart of your community.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Bureau Manager in Abingdon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco Travel Money and Travelex. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your experience and show off your passion for customer service.
✨Tip Number 3
Show your leadership skills! Think of examples where you've led a team or improved performance. Be ready to share these stories to demonstrate how you can bring out the best in your future team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch!
We think you need these skills to ace Tesco Travel Bureau Manager in Abingdon
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service and team leadership shine through. We want to see how you can bring out the best in your team and create a positive atmosphere.
Be Detail-Oriented:Make sure to pay attention to the details in your application. Highlight your experience with compliance and performance metrics, as these are key to the Bureau Manager role. We love candidates who leave no stone unturned!
Tailor Your Application:Don’t just send a generic application! Tailor it to reflect the specific skills and experiences that match the job description. Show us how your background aligns with what we’re looking for at Tesco Travel Money.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Travelex Limited
✨Know Your Numbers
As a Bureau Manager, you'll need to drive performance and meet KPIs. Brush up on relevant metrics and be ready to discuss how you've achieved targets in the past. This shows you understand the importance of data in delivering excellent service.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach. Think of examples where you've motivated a team or resolved conflicts. Highlighting your ability to lead from the front will resonate well with the interviewers.
✨Customer Service is Key
Since this role revolves around customer service, come armed with stories that demonstrate your commitment to providing fantastic service. Be specific about how you've gone above and beyond for customers in previous roles.
✨Familiarise Yourself with Compliance
Understanding compliance metrics is crucial for this position. Do some research on what compliance looks like in a travel money context and be prepared to discuss how you ensure adherence to standards in your work.
