At a Glance
- Tasks: Welcome customers and provide expert advice on travel money needs.
- Company: Join a dynamic team at Manchester Airport with Travelex.
- Benefits: Earn £13.60 per hour, plus bonuses and flexible shifts.
- Other info: Enjoy career development opportunities and a supportive team environment.
- Why this job: Make a real impact while helping customers start their journeys.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 13.6 - 13.6 £ per hour.
Location: Manchester Airport
Hours: 24 per week
Shift work working between 3am and midnight Monday to Sunday
Pay: £13.60 per hour + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact. At Manchester Airport in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence.
What the job involves
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services, converting interest into sales.
- Consistently work towards achieving and exceeding team sales targets.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for
- A great communicator who has a passion for great customer service. Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
Benefits
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: We get it – life isn’t one size fits all. That’s why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if you’d like to boost your hours (and your pay).
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Retail Sales Assistant in Ringway employer: Travelex Foreign Coin Services
As a Travel Service Partner at Birmingham Airport, you will join a supportive and dynamic team dedicated to delivering exceptional customer service in a fast-paced environment. The company prioritises employee well-being with comprehensive benefits, including private medical insurance and flexible shift patterns, while also fostering career growth through training and development opportunities. With a strong emphasis on teamwork and celebrating success, this role offers a rewarding experience for those looking to thrive in the retail sector.
Contact Details:
Travelex Foreign Coin Services Recruitment Team
