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- Tasks: Welcome customers and provide expert travel money advice while achieving sales targets.
- Company: Join Travelex at Manchester Airport, a leader in foreign exchange.
- Benefits: Earn £13.60 per hour, enjoy flexible shifts, and receive monthly bonuses.
- Other info: Access to career development, wellbeing support, and discounts across various services.
- Why this job: Make a real impact by helping customers start their journeys with confidence.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 28000 - 35000 £ per year.
Location: Manchester Airport
Hours: 24 per week
Shift work working between 3am and midnight Monday to Sunday
Pay: £13.60 per hour + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact.
At Manchester Airport in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services, converting interest into sales.
- Consistently work towards achieving and exceeding team sales targets.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: We offer a variety of flexible shift patterns to suit different lifestyles.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and begin our pre-employment checks.
About Travelex:
We’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply.
Ready to apply? We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Retail Sales Assistant in Manchester employer: Travelex Foreign Coin Services
Contact Detail:
Travelex Foreign Coin Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travelex and Manchester Airport. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Try role-playing common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your customer service skills.
✨Tip Number 3
Show your personality! When you meet the team, let your enthusiasm shine through. They’re looking for someone who’s not just skilled but also a great fit for their friendly team culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Assistant in Manchester
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past, as this role is all about delivering fantastic service!
Be Yourself: Let your personality shine through in your application! We’re looking for a positive, can-do attitude, so don’t be afraid to show us who you are and why you’re excited about this opportunity.
Tailor Your Application: Make sure to tailor your application to the job description. Use keywords from the listing, like 'team player' and 'fast-paced environment', to show us that you understand what we’re looking for and that you’re a great fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Travelex Foreign Coin Services
✨Know Your Stuff
Before the interview, brush up on the services and products offered by Travelex. Understanding foreign exchange and travel money needs will show that you're genuinely interested in the role and ready to provide expert advice.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Highlight how you actively listened to customers and resolved their issues, as this is key for a Travel Service Partner.
✨Be Ready for Teamwork Questions
Since this role involves working closely with a team, think of instances where you collaborated successfully. Be prepared to discuss how you contribute to team goals and celebrate successes together.
✨Flexibility is Key
Given the shift work involved, be ready to discuss your availability and willingness to adapt. Show that you understand the importance of flexibility in a fast-paced environment like Manchester Airport.