At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer service and achieve performance targets.
- Company: Dynamic retail environment at Birmingham Airport with a focus on teamwork.
- Benefits: Competitive salary, flexible shifts, wellness support, and career development opportunities.
- Other info: Enjoy 25 days holiday, monthly bonuses, and a supportive workplace culture.
- Why this job: Join a vibrant team and make a real impact in a fast-paced retail setting.
- Qualifications: Strong retail background and excellent communication skills required.
The predicted salary is between 30030 - 30030 £ per year.
Location: Birmingham Airport
Hours: 37.5 per week shift work between 4am and 10pm Monday to Sunday
Salary: £30,030.00 per annum, pro rata
Contract: Temp 6 month
What we’re looking for:
- Passionate people leader who leads from the front, bringing out the best in the team.
- Great communicator with an eye for detail, leaving no stone unturned.
- Experience in driving and delivering revenue, performance and excellence every day.
- Strong retail-based background with a passion for great customer service and displaying a positive can-do attitude.
What you’ll be doing:
- Leading, supporting and championing your team to deliver excellence every day.
- Working towards KPI’s and delivering on targets.
- Reviewing the data to drive performance and continuous improvement and celebrating success together.
- Ensuring the Bureau consistently meets compliance metrics, successfully passes internal audits, and operates to our business standard operating procedures.
- Working in a fast-paced environment delivering fantastic customer service, processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Putting your training into action and offering expert advice on our products and services.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Flexible shifts – variety of flexible shift patterns to suit different lifestyles; during busy seasons, voluntary overtime is often available.
- 25 days holiday + bank holidays (pro-rata)
- Monthly bonus: Earn extra when you hit your targets
- Pension plan: With Scottish Widows
- Career development: Access to training, learning pathways, and internal opportunities to grow.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Retail Team Leader in Bickenhill employer: Travelex Foreign Coin Services
Join our dynamic team at Birmingham Airport as a Retail Team Leader, where we prioritise employee wellbeing and career growth. Enjoy flexible shifts, generous holiday allowances, and a supportive work culture that celebrates success and diversity. With access to comprehensive benefits and training opportunities, you'll thrive in a fast-paced environment while delivering exceptional customer service.
Contact Details:
Travelex Foreign Coin Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Leader in Bickenhill
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Retail Team Leader, you'll need to lead and inspire your team. Try role-playing common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Be ready to share specific examples of how you've driven performance in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Team Leader in Bickenhill
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for leading a team shine through. We want to see how you bring out the best in others and create a positive environment. Share specific examples that highlight your leadership style!
Be Detail-Oriented:As a Retail Team Leader, attention to detail is key. Make sure your application is free from typos and clearly structured. We appreciate candidates who leave no stone unturned, so double-check everything before hitting send!
Highlight Your Experience:We’re looking for someone with a strong retail background, so don’t hold back! Include relevant experiences that showcase your ability to drive performance and deliver excellent customer service. Use numbers and achievements to make your case!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and fit for the role. We can’t wait to hear from you!
How to prepare for a job interview at Travelex Foreign Coin Services
✨Show Your Passion for Leadership
Make sure to express your enthusiasm for leading a team. Share specific examples of how you've motivated and supported your team in the past, and how you plan to bring out the best in them at this role.
✨Communicate Clearly and Confidently
As a Retail Team Leader, communication is key. Practice articulating your thoughts clearly and confidently. Prepare to discuss how you’ve effectively communicated with your team and customers to ensure everyone is on the same page.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've driven revenue and performance in previous roles, and how you plan to achieve targets in this position.
✨Demonstrate Attention to Detail
Highlight your ability to pay attention to detail, especially when it comes to compliance and operational procedures. Prepare examples of how you've ensured accuracy in transactions and maintained high standards in your previous roles.
