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- Tasks: Lead a team in managing foreign exchange transactions and delivering top-notch customer service.
- Company: Join Travelex, a pioneer in foreign exchange services since 1976, simplifying money access globally.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a generous holiday package.
- Why this job: Make a positive impact while developing leadership skills in a dynamic retail environment.
- Qualifications: Strong leadership, communication skills, and a passion for customer service are essential.
- Other info: Monthly bonuses based on targets and a supportive interview process with feedback.
The predicted salary is between 24000 - 33000 £ per year.
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Tesco Travel Money Manager Bureau Manager – Tesco Travel Money Dundee Kingsway – Full-Time
Job Type: Permanent
Hours per week: Flexible shifts between Monday to Sunday, with rota provided.
Salary: £29,250 PA
Benefits:
- A comprehensive voluntary benefits package with discounted insurance rates, health checks, and other health tests.
- Employee wellness programmes covering physical, mental, and financial wellbeing.
- Employee discounts via Bravo Benefit.
- Flexible hours, shift patterns, and opportunities for overtime.
- 25 days holiday (pro-rata), bank holidays, and options to sell days.
- Monthly bonus potential based on targets.
- Pension scheme with Scottish Widows.
About the role:
As a Bureau Manager within Tesco Travel Money, you will oversee a busy bureau within a Tesco store, managing foreign exchange transactions and leading a team to deliver excellent customer service. You will be responsible for mentoring staff, ensuring compliance with legal and regulatory standards, and achieving operational goals.
Candidate requirements:
- Leadership skills with the ability to motivate and guide a diverse team.
- Excellent communication and relationship-building skills.
- Strong customer service focus.
- Drive to succeed and make a positive impact.
Interview process:
- Application review and initial screening.
- Online interview including a numerical and accuracy test.
- Visit to the bureau for a face-to-face interview.
- Job offer upon successful completion; feedback provided if unsuccessful.
Note: Successful candidates will need to pass reference checks.
About Travelex:
Founded in 1976, Travelex is a leading provider of foreign exchange services, committed to simplifying international money access for customers worldwide.
Join us and start your journey today by applying!
We are an equal opportunity employer and value diversity.
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Tesco Travel Money Manager employer: Travelex Foreign Coin Services Limited
Contact Detail:
Travelex Foreign Coin Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Manager
✨Tip Number 1
Familiarise yourself with the foreign exchange market and current trends. Being knowledgeable about currency fluctuations and how they impact customer transactions will show your expertise during the interview.
✨Tip Number 2
Prepare to discuss your leadership experiences in detail. Think of specific examples where you've successfully motivated a team or improved customer service, as this will be crucial for the Bureau Manager role.
✨Tip Number 3
Practice numerical and accuracy tests beforehand. Since these are part of the online interview process, brushing up on your maths skills will help you feel more confident and perform better.
✨Tip Number 4
Visit a Tesco Travel Money bureau if possible, and observe how the team operates. This will give you insights into their customer service approach and operational goals, which you can reference in your interviews.
We think you need these skills to ace Tesco Travel Money Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Tesco Travel Money Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your leadership abilities, customer service experience, and any previous roles in financial services or management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for managing a bureau and leading a team.
Prepare for the Interview: Once your application is submitted, prepare for the online interview by practising numerical and accuracy tests. Be ready to discuss your leadership style and how you would handle various customer service scenarios.
How to prepare for a job interview at Travelex Foreign Coin Services Limited
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Bureau Manager at Tesco Travel Money. Familiarise yourself with foreign exchange transactions and the importance of compliance with legal standards, as these will likely be key discussion points during your interview.
✨Showcase Leadership Skills
Prepare examples that demonstrate your leadership abilities. Think about times when you've successfully motivated a team or handled a challenging situation. This will help you illustrate your capability to lead a diverse team effectively.
✨Emphasise Customer Service
Since the role focuses heavily on customer service, be ready to discuss your approach to delivering excellent service. Share specific instances where you went above and beyond for customers, as this will highlight your strong customer service focus.
✨Prepare for Tests
As part of the interview process, you'll need to complete a numerical and accuracy test. Brush up on your numerical skills and practice accuracy exercises beforehand to ensure you're well-prepared and confident during this part of the interview.
