At a Glance
- Tasks: Help customers with foreign exchange and provide travel money advice.
- Company: Join Travelex, a leading foreign exchange provider with a trusted brand since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Other info: Flexible shifts available; perfect for students looking for part-time work.
- Why this job: Be part of a vibrant team, make a difference, and share your travel passion.
- Qualifications: Great communication skills and a desire to succeed are essential.
Tesco Travel Money Advisor - Tesco Newcastle - Part Time
Travelex Foreign Coin Services Limited Newcastle upon Tyne, United KingdomTravelex Foreign Coin Services Limited Newcastle upon Tyne, United Kingdom
Tesco Travel Money Advisor - Tesco Newcastle - Part Time
Job Type : Permanent
Hours per week : 16
Salary: £13 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
Benefits:
- A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
- Opportunity to earn a monthly bonus on top of base salary for hitting targets
- Pension with a great Pension Provider - Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It\'s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused
- Utilising your keen eye for detail to process daily online FX request and deliveries
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
- Great Communicator - You\'ll find talking with people and building relationships comes naturally to you. You\'ll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed - You\'ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers\' access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Find thousands of job opportunities by signing up to eFinancialCareers today. #J-18808-LjbffrTesco Travel Money Advisor - Tesco Newcastle - Part Time employer: Travelex Foreign Coin Services Limited
Travelex is an exceptional employer that prioritises employee wellbeing and growth, offering a range of benefits including private medical insurance, flexible working hours, and generous holiday allowances. Located in the vibrant retail environment of Tesco Newcastle, employees enjoy a supportive culture that values customer service excellence and personal development, making it an ideal place for those passionate about travel and customer engagement.
Contact Detail:
Travelex Foreign Coin Services Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor - Tesco Newcastle - Part Time
✨Tip Number 1
Familiarise yourself with the foreign exchange market and current trends. Being knowledgeable about currency rates and travel money options will help you engage confidently with customers and position yourself as a trusted advisor.
✨Tip Number 2
Practice your communication skills, especially active listening. As a Travel Money Advisor, understanding customer needs is crucial, so being able to listen and respond appropriately will set you apart from other candidates.
✨Tip Number 3
Showcase your passion for travel and customer service during any interactions. Sharing personal travel experiences can create a connection with customers and demonstrate your enthusiasm for the role.
✨Tip Number 4
Be prepared to discuss how you would handle various customer scenarios. Think of examples where you've provided excellent service or resolved issues, as this will highlight your problem-solving skills and commitment to customer satisfaction.
We think you need these skills to ace Tesco Travel Money Advisor - Tesco Newcastle - Part Time
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Travel Money Advisor. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or financial roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet performance goals.
Write a Strong Cover Letter:In your cover letter, express your passion for travel and customer service. Mention specific examples of how you've successfully built relationships with customers in the past and how you can contribute to Travelex's mission.
Highlight Your Communication Skills:Since great communication is key for this role, provide examples in your application that showcase your ability to engage with customers effectively. This could include previous roles where you had to listen and respond to customer needs.
How to prepare for a job interview at Travelex Foreign Coin Services Limited
✨Show Your Passion for Travel
Since the role is all about helping customers with their travel money needs, make sure to express your enthusiasm for travel. Share personal experiences or destinations you love, as this will resonate well with the interviewers and show that you genuinely care about the service.
✨Demonstrate Excellent Communication Skills
As a Travel Money Advisor, you'll need to communicate effectively with customers. Practice active listening and be prepared to showcase how you can build rapport quickly. Use examples from past experiences where you've successfully engaged with customers.
✨Understand the Products and Services
Familiarise yourself with Travelex's products and services before the interview. Being knowledgeable about foreign exchange options and how they benefit customers will demonstrate your commitment to the role and your ability to provide informed advice.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and customer service abilities. Think of scenarios where you've had to handle difficult situations or meet targets, and be ready to explain how you approached them and what the outcomes were.
