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- Tasks: Help customers with foreign exchange and provide travel money advice.
- Company: Join Travelex, a leading foreign exchange provider with a trusted brand since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a competitive salary.
- Why this job: Be part of a dynamic team, make a difference, and enhance customer travel experiences.
- Qualifications: Great communication skills and a desire to succeed in a customer-focused role.
- Other info: Part-time position with opportunities for overtime and career growth.
Tesco Travel Money Advisor
Travelex Foreign Coin Services Limited Banbury, United Kingdom Apply now Posted 10 days ago Permanent Competitive
Tesco Travel Money Advisor
Travelex Foreign Coin Services Limited Banbury, United Kingdom Apply now
Travel Services Partner – Tesco Banbury – Part Time
Job Type: Permanent/Part Time
Hours per week : 12.5
Salary: £13.00 per hour
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
Benefits:
- A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
- Opportunity to earn a monthly bonus on top of base salary for hitting targets
- Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It\’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused
- Utilising your keen eye for detail to process daily online FX request and deliveries
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
- Great Communicator – You\’ll find talking with people and building relationships comes naturally to you. You\’ll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed – You\’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers\’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Tesco Travel Money Advisor employer: Travelex Foreign Coin Services Limited
Contact Detail:
Travelex Foreign Coin Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor
✨Tip Number 1
Familiarise yourself with foreign exchange products and services. Understanding the ins and outs of currency exchange will not only boost your confidence but also help you engage effectively with customers, showcasing your expertise.
✨Tip Number 2
Practice your communication skills. As a Travel Money Advisor, you'll need to build relationships with customers. Role-playing scenarios with friends or family can help you become more comfortable in conversations and improve your listening skills.
✨Tip Number 3
Research Travelex and Tesco's values and mission. Aligning your personal values with those of the company can help you demonstrate your genuine interest during interviews and show that you're a great fit for their team.
✨Tip Number 4
Be prepared to discuss your flexibility and availability. Since the role requires working various shifts, highlighting your willingness to adapt to different schedules can set you apart from other candidates.
We think you need these skills to ace Tesco Travel Money Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Travel Money Advisor. Familiarise yourself with the skills required, such as communication and customer service, to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience in customer service or retail roles in your CV. Use specific examples that demonstrate your ability to build relationships and provide excellent service, as these are key attributes for this position.
Write a Compelling Cover Letter: In your cover letter, express your passion for travel and customer service. Mention why you want to work for Travelex specifically and how your values align with their mission to provide exceptional service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Travelex Foreign Coin Services Limited
✨Show Your Passion for Travel
As a Tesco Travel Money Advisor, your love for travel should shine through. Share personal experiences and how they have shaped your understanding of foreign exchange needs. This will help you connect with the interviewers and demonstrate your enthusiasm for the role.
✨Demonstrate Excellent Communication Skills
Since the role involves building relationships with customers, practice articulating your thoughts clearly and listening actively. Prepare examples of how you've successfully communicated with customers in the past, showcasing your ability to understand their needs.
✨Understand Travelex Products and Services
Familiarise yourself with the range of products and services offered by Travelex. Being knowledgeable about their offerings will allow you to answer questions confidently and show that you're proactive and genuinely interested in the company.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various customer situations, such as resolving complaints or providing advice on foreign exchange. This will demonstrate your problem-solving skills and customer service orientation.
