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- Tasks: Help customers with foreign exchange needs and provide exceptional service.
- Company: Join Travelex, a leading foreign exchange provider with over 45 years of experience.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus plan.
- Why this job: Be part of a dynamic team, make a difference, and share your travel passion.
- Qualifications: Great communication skills and a desire to succeed are essential.
- Other info: Flexible shifts available; perfect for students or those seeking part-time work.
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Tesco Travel Money Advisor – Mansfield Jubilee – Part Time
Job Type: Permanent, Part Time
Hours per week: 16
Salary: £ per hour + Monthly bonus plan incentive
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.
Benefits:
- A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit.
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
- Opportunity to earn a monthly bonus on top of base salary for hitting targets.
- Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It\’s their desire to deliver exceptional results, service, and positive experiences to our customers every day that sets us apart. If you identify as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others, then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling retail environment, supporting our retail customers with their Foreign Exchange options and ensuring their travel experience starts off in the best way possible.
What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel needs.
- Establishing yourself as a travel money ambassador and trusted advisor, providing support and advice on Travelex products and services.
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused.
- Utilising your keen eye for detail to process daily online FX requests and deliveries.
- Implementing best practice legal and regulatory standards and adhering to Travelexpliance procedures.
What do I need to have?
- Great communicator – You\’ll find talking with people and building relationships natural to you. You\’ll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed – You\’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check process. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers\’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to be part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job ID JR47512
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Tesco Travel Money Advisor employer: Travelex Foreign Coin Services Limited
Contact Detail:
Travelex Foreign Coin Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor
✨Tip Number 1
Familiarise yourself with the foreign exchange market and Travelex's products. Understanding the services you’ll be offering will help you engage confidently with customers and position yourself as a knowledgeable advisor.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about travel experiences. This will help you become more comfortable discussing travel needs and building rapport with potential customers.
✨Tip Number 3
Be prepared to demonstrate your customer service skills during the interview. Think of examples from past experiences where you went above and beyond for a customer, as this aligns with Travelex's focus on exceptional service.
✨Tip Number 4
Show your enthusiasm for travel and helping others. Share personal travel stories or tips during your interactions, as this can create a connection with the interviewers and highlight your passion for the role.
We think you need these skills to ace Tesco Travel Money Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Travel Money Advisor. Familiarise yourself with the key skills required, such as communication and customer service, to tailor your application accordingly.
Tailor Your CV: Highlight relevant experience in customer service or retail roles on your CV. Use specific examples that demonstrate your ability to build relationships and provide excellent service, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention why you want to work for Travelex specifically and how your skills align with their mission to simplify access to international money.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for processing foreign exchange transactions accurately.
How to prepare for a job interview at Travelex Foreign Coin Services Limited
✨Show Your Communication Skills
As a Travel Money Advisor, you'll need to demonstrate your ability to communicate effectively. Practice explaining complex information in simple terms and be ready to showcase your listening skills during the interview.
✨Highlight Your Customer Service Experience
Emphasise any previous roles where you've provided excellent customer service. Share specific examples of how you've built relationships with customers and met their needs, as this is crucial for the role.
✨Demonstrate Your Flexibility
Since the job requires flexibility in working hours, be prepared to discuss your availability and willingness to adapt to different shifts. This shows that you're committed to meeting the team's needs.
✨Research Travelex and Its Products
Familiarise yourself with Travelex's services and products before the interview. Being knowledgeable about what they offer will help you answer questions confidently and show your genuine interest in the role.
