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- Tasks: Assist customers with foreign exchange and provide travel money advice.
- Company: Join Travelex, a leading foreign exchange provider with a trusted brand since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Why this job: Be part of a dynamic team, help travellers, and make a positive impact on their journeys.
- Qualifications: Great communication skills and a desire to succeed in customer service.
- Other info: Part-time role with 16 hours per week and opportunities for overtime.
Tesco Travel Money Advisor – Tesco Stourbridge – Part Time
Job Type : Permanent – Part Time
Hours per week : 16 hours
Salary: £13.00 per hour + Monthly Bonus
Working Patterns:
This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
Benefits:
- A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
- Opportunity to earn a monthly bonus on top of base salary for hitting targets
- Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It\’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused
- Utilising your keen eye for detail to process daily online FX request and deliveries
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
- Great Communicator – You\’ll find talking with people and building relationships comes naturally to you. You\’ll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed – You\’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers\’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Tesco Travel Money Advisor employer: Travelex Foreign Coin Services Limited
Contact Detail:
Travelex Foreign Coin Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor
✨Tip Number 1
Familiarise yourself with foreign exchange products and services. Understanding the ins and outs of currency exchange will not only boost your confidence but also help you engage more effectively with customers.
✨Tip Number 2
Showcase your communication skills during any interactions. Since this role requires building relationships with customers, practice active listening and be prepared to share your travel experiences to connect on a personal level.
✨Tip Number 3
Demonstrate your flexibility and willingness to work varied shifts. Highlighting your adaptability can set you apart, as the job requires working different hours throughout the week.
✨Tip Number 4
Research Travelex's values and mission. Being able to articulate how your personal values align with theirs can show your genuine interest in the company and its goals, making you a more appealing candidate.
We think you need these skills to ace Tesco Travel Money Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Travel Money Advisor. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and foreign exchange. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet performance goals.
Write a Strong Cover Letter: In your cover letter, express your passion for travel and customer service. Highlight specific examples of how you've successfully built relationships with customers and provided exceptional service in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Travel Money Advisor.
How to prepare for a job interview at Travelex Foreign Coin Services Limited
✨Show Your Passion for Travel
As a Tesco Travel Money Advisor, your love for travel should shine through. Share personal experiences and how they have shaped your understanding of customer needs when it comes to foreign exchange.
✨Demonstrate Excellent Communication Skills
Since the role requires building relationships with customers, practice articulating your thoughts clearly. Be prepared to showcase your listening skills by engaging in mock conversations about travel money services.
✨Understand the Products and Services
Familiarise yourself with Travelex's offerings. Knowing the ins and outs of their foreign exchange products will help you answer questions confidently and position yourself as a trusted advisor during the interview.
✨Highlight Your Customer Service Experience
Prepare examples from your past roles where you provided exceptional service. Emphasise your ability to understand customer needs and how you went above and beyond to ensure satisfaction.
