At a Glance
- Tasks: Help customers with foreign exchange and provide travel money advice.
- Company: Join Travelex, a leading foreign exchange provider with a trusted brand.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Why this job: Be part of a dynamic team, make a difference, and share your travel passion.
- Qualifications: Great communication skills and a desire to succeed are essential.
- Other info: This is a part-time, temporary role with opportunities for overtime.
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Tesco Travel Money Advisor – Tesco Sunbury – Part Time
Job Type: Temp 12 Months Maternity Cover
Hours per week: 24
Salary: £ per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.
Benefits:
- A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit.
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
- Opportunity to earn a monthly bonus on top of base salary for hitting targets.
- Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It\’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel.
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused.
- Utilising your keen eye for detail to process daily online FX request and deliveries.
- Implementing best practice legal and regulatory standards and adhering to Travelexpliance procedures.
What do I need to have?
- Great communicator – You\’ll find talking with people and building relationships naturally to you. You\’ll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed – You\’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers\’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to be part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Tesco Travel Money Advisor employer: Travelex Foreign Coin Services Limited
Contact Detail:
Travelex Foreign Coin Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Travel Money Advisor
✨Tip Number 1
Familiarise yourself with the foreign exchange market and Travelex's products. Understanding the services you’ll be offering will help you engage confidently with customers and position yourself as a knowledgeable advisor.
✨Tip Number 2
Practice your communication skills, especially active listening. Being able to understand customer needs and respond appropriately is crucial for building relationships and providing excellent service.
✨Tip Number 3
Showcase your flexibility in working hours during the interview. Since the role requires adaptability to various shifts, emphasising your willingness to work different patterns can make you a more attractive candidate.
✨Tip Number 4
Research Travelex’s values and mission. Demonstrating that you align with their commitment to exceptional customer service and your passion for travel can set you apart from other candidates.
We think you need these skills to ace Tesco Travel Money Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Travel Money Advisor at Tesco. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service and foreign exchange. Emphasise your communication skills and any previous roles where you've built relationships with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to the Tesco team.
Highlight Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability and willingness to work various shifts. This shows that you are adaptable and ready to meet the needs of the business.
How to prepare for a job interview at Travelex Foreign Coin Services Limited
✨Show Your Passion for Travel
As a Tesco Travel Money Advisor, your love for travel should shine through. Share personal experiences and how they have shaped your understanding of customer needs in foreign exchange. This will demonstrate your genuine interest in the role.
✨Emphasise Communication Skills
Highlight your ability to communicate effectively. Provide examples of how you've built relationships with customers in the past. Remember, being a great listener is just as important as being a good talker, so be prepared to discuss how you understand and meet customer needs.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability and willingness to adapt to various shifts. Mention any previous experience where you successfully managed changing schedules or worked in dynamic environments.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in this role. Prepare to discuss how you would handle specific situations, such as advising a customer on the best foreign exchange options or resolving a transaction issue. This will show your readiness to step into the role.