At a Glance
- Tasks: Assist customers with foreign exchange and provide travel money advice.
- Company: Travelex is a leading foreign exchange provider with a trusted brand since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Why this job: Join a vibrant team, help travellers, and make a real impact on their journeys.
- Qualifications: Great communication skills and a desire to succeed are essential.
- Other info: This hybrid role requires a driving licence and access to a car.
The predicted salary is between 24000 - 36000 £ per year.
Asda Travel Money Advisor – Manchester area
Job Type: Permanent, Full-Time
Hours per week: 37.5
Salary: £13 per hour + Monthly Bonus
Location : This role is a hybrid role and will be working within the Manchester area. You must hold a driving licence and have access to a car.
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
Benefits:
- A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
- Opportunity to earn a monthly bonus on top of base salary for hitting targets
- Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It\’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Asda Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused
- Utilising your keen eye for detail to process daily online FX request and deliveries
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
- Great Communicator – You\’ll find talking with people and building relationships comes naturally to you. You\’ll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed – You\’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers\’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Retail Sales Assistant employer: Travelex Foreign Coin Services Limited
Contact Detail:
Travelex Foreign Coin Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with the foreign exchange market and Travelex's products. Understanding the services you’ll be offering will help you engage confidently with customers and position yourself as a knowledgeable advisor.
✨Tip Number 2
Showcase your communication skills by practicing active listening. During any interactions, whether in interviews or networking, demonstrate that you can understand and respond to customer needs effectively.
✨Tip Number 3
Highlight your flexibility and willingness to work various shifts. Since this role requires adaptability, emphasising your availability for different working patterns can make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss your passion for travel and customer service during interviews. Sharing personal experiences related to travel can help you connect with the company's mission and values, making you stand out.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Highlight your relevant experience in customer service and foreign exchange, as these are crucial for the Retail Sales Assistant position.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your communication skills, ability to build relationships, and any previous experience in retail or financial services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and travel. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to Travelex's mission.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Travelex Foreign Coin Services Limited
✨Show Your Communication Skills
As a Retail Sales Assistant, being a great communicator is key. During the interview, demonstrate your ability to engage with people by sharing examples of how you've built relationships with customers in the past.
✨Highlight Your Flexibility
This role requires flexibility in working hours. Be prepared to discuss your availability and willingness to work various shifts, including weekends. Mention any previous experiences where you adapted to changing schedules.
✨Demonstrate Your Customer Service Passion
Travelex values exemplary service. Share stories that showcase your dedication to customer satisfaction and how you’ve gone above and beyond to help customers in previous roles.
✨Prepare for Compliance Questions
Since the role involves adhering to legal and regulatory standards, be ready to discuss your understanding of compliance procedures. You might want to research basic foreign exchange regulations to show your commitment to best practices.