Retail Sales Assistant

Retail Sales Assistant

Gosforth Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers with foreign exchange and provide exceptional service in a retail environment.
  • Company: Travelex is a leading foreign exchange provider, trusted for over 45 years.
  • Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
  • Why this job: Join a vibrant team, make a difference, and kickstart your career in travel money.
  • Qualifications: Great communication skills and a desire to succeed are essential.
  • Other info: Part-time role with opportunities for overtime and personal growth.

Asda Travel Money Advisor – Gosforth
Job Type: Permanent, Part-Time
Hours per week: 16
Salary: £13 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
Benefits:

  • A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
  • Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
  • A wide range of employee discounts provided by Bravo Benefit
  • Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
  • 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
  • Opportunity to earn a monthly bonus on top of base salary for hitting targets
  • Pension with a great Pension Provider – Scottish Widows.

Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It\’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Asda Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?

  • Nurturing and forming relationships with customers to gain a better understanding of their travel
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

What do I need to have?

  • Great Communicator – You\’ll find talking with people and building relationships comes naturally to you. You\’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You\’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers\’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Retail Sales Assistant employer: Travelex Foreign Coin Services Limited

Travelex is an exceptional employer that prioritises employee wellbeing and growth, offering a range of benefits including private medical insurance, flexible working hours, and generous holiday allowances. With a vibrant work culture in the bustling retail environment of Gosforth, employees are empowered to build meaningful relationships with customers while enjoying opportunities for career advancement and monthly bonuses for outstanding performance. Join us at Travelex, where your passion for travel and customer service can flourish in a supportive and dynamic team.
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Contact Detail:

Travelex Foreign Coin Services Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Assistant

✨Tip Number 1

Familiarise yourself with the foreign exchange market and Travelex's products. Understanding the services you’ll be offering will help you engage confidently with customers and position yourself as a knowledgeable advisor.

✨Tip Number 2

Practice your communication skills by engaging with friends or family about travel experiences. This will help you become more comfortable in building relationships and understanding customer needs, which is crucial for this role.

✨Tip Number 3

Showcase your flexibility and willingness to work various shifts during your interactions. Highlighting your adaptability can make you a more attractive candidate, especially since the role requires working across different days and times.

✨Tip Number 4

Research Travelex’s values and mission. Being able to articulate how your personal values align with theirs during interviews can demonstrate your commitment to providing exemplary service and being part of their team.

We think you need these skills to ace Retail Sales Assistant

Excellent Communication Skills
Customer Service Orientation
Relationship Building
Attention to Detail
Cash Handling Skills
Problem-Solving Skills
Flexibility and Adaptability
Sales Skills
Knowledge of Foreign Exchange Products
Time Management
Teamwork
Ability to Work Under Pressure
Understanding of Compliance Procedures
Desire to Succeed

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Sales Assistant position. Tailor your application to highlight how your skills and experiences align with what Travelex is looking for.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet performance goals.

Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Travelex that appeal to you, such as their commitment to customer service and employee wellness programmes. Make sure to convey your passion for travel and helping customers.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Retail Sales Assistant role.

How to prepare for a job interview at Travelex Foreign Coin Services Limited

✨Show Your Communication Skills

As a Retail Sales Assistant, being a great communicator is key. During the interview, demonstrate your ability to engage with people by sharing examples of how you've built relationships with customers in the past.

✨Express Your Passion for Travel

Since this role involves foreign exchange and travel, make sure to convey your enthusiasm for travel. Share personal experiences or knowledge about different currencies and cultures to show that you genuinely care about helping customers with their travel needs.

✨Highlight Your Attention to Detail

The job requires processing transactions accurately, so be prepared to discuss how you ensure accuracy in your work. Provide examples of situations where your keen eye for detail made a difference in customer service or operational efficiency.

✨Demonstrate Your Desire to Succeed

Travelex values individuals who are driven and want to make a difference. Be ready to talk about your career goals and how this position aligns with your aspirations. Show that you're motivated to hit targets and contribute positively to the team.

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