At a Glance
- Tasks: Assist customers with foreign exchange transactions and provide travel money advice.
- Company: Travelex is a leading foreign exchange provider with a trusted brand since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Other info: Part-time role with 16 hours per week and opportunities for overtime.
- Why this job: Join a vibrant team, make a difference, and kickstart your career in travel services.
- Qualifications: Great communication skills and a desire to succeed are essential.
Travel Service Partner - Asda Travel Money
Location: Swansea
Hours: 18 per week
Pay: £13.50 per hour + monthly bonus
Contract: Perm
A job where you can grow, connect, and make a real impact
At Asda Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you'll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
Whether you're looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.
What the job involves
- Welcoming customers, building relationships and delivering fantastic customer service
- Understanding what matters most to each customer and helping them with their travel money needs
- Putting your training into action and offering expert advice on our products and services, converting interest into sales
- Consistently work towards achieving and exceeding team sales targets
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy
- Working together as a team driving performance, delivering excellence and celebrating success together
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we're looking for
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
A real team player who's ready to learn, grow and develop as part of our amazing team.
What's in it for you
- Optional benefits available - including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Flexible shifts: We get it - life isn't one size fits all. That's why we offer a variety of flexible shift patterns to suit different lifestyles. In return, we simply ask for a bit of flexibility from you, too. Plus, during busy seasons, voluntary overtime is often available if you'd like to boost your hours (and your pay).
- 25 days holiday + bank holidays (pro-rata)
- Monthly bonus: Earn extra when you hit your targets
- Pension plan: With Scottish Widows
- Career development: Access to training, learning pathways, and internal opportunities to grow
About Travelex
We're a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we've helped millions of people access international money-quickly, safely, and simply. At Asda Travel Money, we bring that expertise to local communities across the UK.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
#J-18808-Ljbffr
Retail Sales Assistant in Swansea employer: Travelex Foreign Coin Services Limited
Tesco Travel Money is an excellent employer, offering a supportive and friendly work environment in Beckenham where you can develop your skills while assisting customers with their travel money needs. With flexible shifts and the opportunity to earn a monthly bonus, employees enjoy a rewarding experience that prioritises both personal growth and exceptional customer service.
Contact Details:
Travelex Foreign Coin Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Swansea
✨Tip Number 1
Familiarise yourself with Travelex's products and services. Understanding the foreign exchange market and being able to discuss various options confidently will help you stand out as a knowledgeable candidate during your interview.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've successfully built relationships with customers in the past. This will demonstrate your ability to connect with clients, which is crucial for this role.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the role requires adaptability to various shifts, highlighting your willingness to work different times will make you a more attractive candidate.
✨Tip Number 4
Research Travelex's company culture and values. Being able to articulate how your personal values align with theirs will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
We think you need these skills to ace Retail Sales Assistant in Swansea
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements for the Retail Sales Assistant position. Tailor your application to highlight how your skills and experiences align with what Travelex is looking for.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your ability to meet targets and provide excellent service.
Write a Personalised Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Travelex and how your values align with their mission. Highlight your communication skills and desire to succeed in a retail environment.
Proofread Your Application:Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Travelex Foreign Coin Services Limited
✨Show Your Communication Skills
As a Retail Sales Assistant, being a great communicator is key. During the interview, demonstrate your ability to engage in conversation, listen actively, and respond thoughtfully to questions. Share examples of how you've built relationships with customers in the past.
✨Highlight Your Customer Service Experience
Travelex values exemplary service, so be sure to discuss any previous roles where you provided outstanding customer support. Use specific examples to illustrate how you went above and beyond to meet customer needs and ensure satisfaction.
✨Express Your Desire to Succeed
Convey your passion for the role and your drive to make a difference. Talk about your goals and how you plan to contribute to the team’s success. This will show that you are not just looking for a job, but a career where you can grow and excel.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations related to foreign exchange transactions or customer interactions. Prepare by thinking through potential scenarios and how you would respond, focusing on compliance and best practices.
