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- Tasks: Assist customers with foreign exchange needs and provide exceptional service.
- Company: Travelex is a leading provider of foreign exchange, established in 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Why this job: Join a dynamic team, make a difference, and help customers start their travel adventures.
- Qualifications: Great communication skills and a desire to succeed are essential.
- Other info: Part-time role with opportunities for overtime and career growth.
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Retail Sales Assistant – Asda Travel Money Advisor – Glasgow Toryglen
Job Type: Permanent, Part-Time
Hours per week: 16
Salary: £13 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
Benefits:
- A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit.
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
- Opportunity to earn a monthly bonus on top of base salary for hitting targets.
- Pension with a great Pension Provider – Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It\’s their desire to deliver exceptional results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Asda Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel needs.
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused.
- Utilising your keen eye for detail to process daily online FX requests and deliveries.
- Implementing best practice legal and regulatory standards and adhering to Travelexpliance procedures.
What do I need to have?
- Great communicator – You\’ll find talking with people and building relationships naturally to you. You\’ll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed – You\’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference checks according to company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers\’ access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to be part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Retail Sales Assistant employer: Travelex Foreign Coin Services Limited
Contact Detail:
Travelex Foreign Coin Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with the foreign exchange market and Travelex's products. Understanding the services you’ll be offering will help you engage confidently with customers and position yourself as a knowledgeable advisor.
✨Tip Number 2
Practice your communication skills by engaging with friends or family about travel experiences. This will help you become more comfortable in building relationships and understanding customer needs, which is crucial for this role.
✨Tip Number 3
Showcase your flexibility and willingness to work various shifts. Highlighting your adaptability during any conversations or interviews can set you apart, as the role requires working different hours throughout the week.
✨Tip Number 4
Research Travelex’s values and mission. Being able to articulate how your personal values align with theirs during discussions can demonstrate your genuine interest in becoming part of their team.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Sales Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet performance goals.
Write a Strong Cover Letter: In your cover letter, express your passion for providing excellent customer service and your interest in the travel industry. Mention specific examples of how you've successfully built relationships with customers in the past.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Travelex Foreign Coin Services Limited
✨Show Your Communication Skills
As a Retail Sales Assistant, you'll need to demonstrate your ability to communicate effectively. Practice speaking clearly and confidently about your previous experiences in customer service, and be ready to showcase how you can build relationships with customers.
✨Understand the Role
Familiarise yourself with the responsibilities of a Travel Money Advisor. Be prepared to discuss how you would handle foreign exchange transactions and provide advice on products. Showing that you understand the role will impress the interviewers.
✨Express Your Desire to Succeed
The company values individuals who are driven and passionate about their work. Share examples of how you've gone above and beyond in previous roles, and express your enthusiasm for contributing to the team and achieving targets.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
