At a Glance
- Tasks: Assist customers with foreign exchange needs and promote Travelex products.
- Company: Join Travelex, a leading provider of foreign exchange since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus.
- Other info: This is a part-time role with opportunities for overtime and career growth.
- Why this job: Be part of a dynamic team that values excellent service and travel experiences.
- Qualifications: Strong communication skills and a drive to succeed are essential.
Asda Travel Money Advisor β Swindon Haydon
Job Type: Temp Fixed Term Part-Time Maternity Cover
Hours per week: 16
Salary: Β£13 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
Benefits:
- A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
- Opportunity to earn a monthly bonus on top of base salary for hitting targets
- Pension with a great Pension Provider β Scottish Widows.
Exchange your job for a new career with limitless destinations at Travelex.
Travelex attributes its success and growth down to its hard-working people. It\βs their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).
As an integral part of the Asda Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.
What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused
- Utilising your keen eye for detail to process daily online FX request and deliveries
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
What do I need to have?
- Great Communicator β You\βll find talking with people and building relationships comes naturally to you. You\βll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed β You\βll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers\β access to international money, however and whenever.
Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Retail Sales Assistant employer: Travelex Foreign Coin Services Limited
Contact Detail:
Travelex Foreign Coin Services Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Retail Sales Assistant
β¨Tip Number 1
Familiarise yourself with Travelex's products and services. Understanding the foreign exchange market and being able to discuss various travel money options will show your enthusiasm and knowledge during the interview.
β¨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about travel. This will help you articulate your thoughts clearly and demonstrate your ability to connect with customers effectively.
β¨Tip Number 3
Research common customer service scenarios in retail environments. Being prepared to discuss how you would handle specific situations can set you apart and showcase your problem-solving abilities.
β¨Tip Number 4
Show your passion for travel! Share your own travel experiences and how they have shaped your understanding of customer needs. This personal touch can resonate well with the hiring team.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Sales Assistant position. Tailor your application to highlight how your skills and experiences align with what Travelex is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your ability to meet targets.
Write a Strong Cover Letter: In your cover letter, express your passion for travel and customer service. Mention why you want to work for Travelex specifically and how you can contribute to their mission of providing excellent service.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Travelex Foreign Coin Services Limited
β¨Know the Company
Before your interview, take some time to research Travelex and its role in the foreign exchange market. Understanding their mission and values will help you align your answers with what they are looking for in a Retail Sales Assistant.
β¨Showcase Your Communication Skills
As excellent communication is key for this role, prepare examples of how you've effectively communicated with customers in the past. Think about situations where you resolved issues or provided exceptional service.
β¨Demonstrate Your Passion for Travel
Since the position involves assisting customers with their travel needs, share your own travel experiences and how they have shaped your understanding of customer service in the travel industry. This will show your enthusiasm for the role.
β¨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer scenarios. Practice responses that highlight your problem-solving skills and ability to meet customer needs while adhering to compliance standards.