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- Tasks: Assist customers with foreign exchange services and build relationships.
- Company: Travelex is a leading foreign exchange provider since 1976.
- Benefits: Enjoy flexible hours, employee discounts, wellness programs, and a monthly bonus.
- Why this job: Join a vibrant team and help customers start their travel adventures positively.
- Qualifications: Excellent communication skills and a motivated, positive attitude are essential.
- Other info: Part-time role with 16 hours per week and opportunities for overtime.
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Retail Sales Assistant – Customer Service Advisor at Asda Travel Money, Accrington (Part Time)
Job Type: Permanent, Part-Time
Hours per week: 16
Salary: £13 per hour + Monthly Bonus
Working Patterns: Flexible shifts between Monday and Sunday.
Benefits:
- Wide range of insurances including Private Medical, Dental, and Critical Illness, plus discounted health checks and tests.
- Employee wellness programs covering physical, mental, and financial wellbeing.
- Employee discounts via Bravo Benefit.
- Flexible hours and shift patterns, with opportunities for overtime.
- 25 days holiday (pro-rata), bank holidays, and the option to buy or sell holiday days.
- Monthly bonus potential based on targets.
- Pension scheme with Scottish Widows.
About the Role: Join Travelex as a Travel Service Partner, supporting retail customers with foreign exchange services in a bustling environment, helping ensure their travel experiences start positively.
Key Responsibilities:
- Build relationships with customers to understand their travel needs.
- Act as a travel money ambassador, advising on Travelex products and services.
- Process foreign exchange transactions accurately and efficiently.
- Meet operational, procedural, and customer service goals.
- Handle daily online FX requests and deliveries with attention to detail.
- Follow legal, regulatory, and compliance standards.
Candidate Requirements:
- Excellent communication skills, with a natural ability to build relationships and listen effectively.
- Motivated to succeed, with a positive attitude and a desire to make a difference.
Note: Successful candidates will need to pass reference checks as part of onboarding.
About Travelex: A leading foreign exchange provider since 1976, committed to simplifying international money access for customers worldwide.
Interested? Click apply and start your journey with Travelex!
We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, gender, sexual orientation, age, marital status, veteran status, or disability.
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Retail Sales Assistant employer: Travelex Foreign Coin Services Limited
Contact Detail:
Travelex Foreign Coin Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Travelex's products and services. Understanding their offerings will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about travel experiences. This will help you articulate your thoughts clearly and build rapport, which is crucial for a Retail Sales Assistant.
✨Tip Number 3
Research common customer service scenarios in retail environments. Being prepared to discuss how you would handle various situations can set you apart during the interview process.
✨Tip Number 4
Network with current or former employees of Travelex on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and candidate requirements. Tailor your application to highlight how your skills and experiences align with what Travelex is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to build relationships and meet targets.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully handled customer interactions in the past and how you can contribute to Travelex's goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Travelex Foreign Coin Services Limited
✨Showcase Your Communication Skills
As a Retail Sales Assistant, excellent communication is key. Be prepared to demonstrate your ability to build relationships and listen effectively during the interview. Use examples from past experiences where you successfully engaged with customers.
✨Understand the Role and Company
Familiarise yourself with Travelex and their services, especially in foreign exchange. Knowing the company's values and how they operate will help you answer questions more confidently and show your genuine interest in the role.
✨Highlight Your Motivation and Positive Attitude
The job requires a motivated individual with a positive outlook. Be ready to discuss what drives you and how you maintain a positive attitude, even in challenging situations. This will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of specific instances where you handled difficult situations or met customer needs effectively, and be ready to share those stories.
