At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a fast-paced environment.
- Company: Join Tesco, a diverse and inclusive employer with a focus on customer service.
- Benefits: Enjoy competitive pay, flexible shifts, and wellness support programmes.
- Other info: Opportunities for career development and internal growth await you.
- Why this job: Make a difference daily while building relationships and celebrating team success.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 13.5 - 13.5 £ per hour.
Location: Worthing – West Durrington
Hours: 20 per week
Pay: £13.50 per hour + monthly bonus + location allowance
Contract: Permanent, Part‑time
Responsibilities
- Welcoming customers, building relationships and delivering fantastic customer service
- Understanding what matters most to each customer and helping them with their travel money needs
- Applying training to offer expert advice on our products and services
- Processing foreign exchange transactions and online orders accurately in a fast‑paced environment so customers leave happy
- Working with the team to drive performance, deliver excellence and celebrate success together
- Following company processes and paying attention to detail to ensure everything stays on track
Requirements
- Excellent communicator with a passion for great customer service
- Active listener who understands customer needs to create a fantastic experience
- Positive, can‑do attitude with a desire to make a difference each day
- Team player ready to learn, grow and develop as part of an amazing team
Benefits
- Optional benefits including access to Private Medical, Dental and Critical Illness Insurance, plus discounted health checks and wellness screenings offered at preferential corporate rates
- Wellbeing support programmes for physical, mental and financial wellness
- Discounts across retail, travel and lifestyle via Bravo Benefits
- Flexible shifts with overtime available to suit different lifestyles
- 25 days holiday plus bank holidays pro‑rata
- Monthly bonus for meeting targets
- Pension plan with Scottish Widows
- Career development opportunities: training, learning pathways and internal growth possibilities
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Worthing employer: Travelex Central Services
At Tesco, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and fosters personal growth. As a Travel Money Advisor in Worthing, you'll enjoy flexible shifts, competitive pay, and a range of benefits including private medical insurance and career development opportunities, all while being part of a dynamic team dedicated to delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Worthing
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Travelex Central Services and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Travelex Central Services and let us see your personality shine through!
We think you need these skills to ace Tesco Travel Money Advisor in Worthing
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Travelex Central Services.
Get Familiar with Our Brand:Before applying, take some time to learn about Travelex Central Services and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Travelex Central Services
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Travelex Central Services.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Travelex Central Services will surely appreciate.
