At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a friendly team.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access wellness support.
- Other info: Enjoy career development opportunities and a supportive team culture.
- Why this job: Make a real impact while growing your skills in a dynamic environment.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 28000 - 35000 £ per year.
Location: Wisbech
Hours: 16 per week
Pay: £13.50 per hour + monthly bonus
Contract: Temporary MAT Leave - Fixed Term Contract, Part Time
A job where you can grow, connect, and make a real impact. At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Wisbech employer: Travelex Central Services
At Tesco Travel Money in Wisbech, we offer a vibrant work culture where you can thrive as a Travel Money Advisor. With flexible shifts, a supportive team environment, and numerous opportunities for career development, you'll not only enhance your skills but also enjoy benefits like private medical insurance and a monthly bonus. Join us to make a meaningful impact while helping customers embark on their journeys with confidence.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Wisbech
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco Travel Money and Travelex. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can contribute to the team.
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. Show your passion for helping customers and your eagerness to learn and grow within the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tesco Travel Money Advisor in Wisbech
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past, as this role is all about delivering fantastic service!
Be Yourself:We love authenticity! Don’t be afraid to let your personality shine through in your application. Share your passion for travel and how you connect with people, as this will help us see if you're a great fit for our team.
Tailor Your Application:Take a moment to read through the job description and tailor your application accordingly. Mention specific skills or experiences that align with what we’re looking for, like teamwork and a positive attitude. It shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Travelex Central Services
✨Know Your Stuff
Before the interview, brush up on foreign exchange basics and Tesco's travel money services. Being able to discuss products confidently will show that you're serious about the role and ready to help customers with their needs.
✨Show Off Your People Skills
As a Travel Money Advisor, customer service is key. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to ensure a great experience.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. This means not just hearing but understanding what the interviewer is saying. Respond thoughtfully to questions, showing that you can connect with customers' needs.
✨Embrace Team Spirit
Highlight your teamwork skills! Share experiences where you collaborated with others to achieve a goal. Tesco values team players, so showing that you can work well with colleagues will make you stand out.
