At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a fast-paced environment.
- Company: Join Tesco Travel Money, a trusted name in foreign exchange with a friendly team.
- Benefits: Earn £13.50 per hour, enjoy flexible shifts, and access great perks like discounts and wellness support.
- Other info: Flexible hours available, with opportunities for career growth and development.
- Why this job: Make a real impact by helping customers start their journeys with confidence.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 27000 - 36000 £ per year.
Location: Winchester
Hours: 15 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time
A job where you can grow, connect, and make a real impact.
At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureaus, supporting our customers with their travel money needs and delivering brilliant service every time.
What the job involves:
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for:
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you:
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata).
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next:
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
We’re proud to be an inclusive employer. Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Winchester employer: Travelex Central Services
Travelex Central Services is an exceptional employer, offering a vibrant work culture in West Bridgford where teamwork and customer satisfaction are at the forefront. With flexible shifts and a range of benefits, including opportunities for career advancement, employees are encouraged to grow and thrive in their roles while enjoying a supportive environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Winchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco Travel Money and Travelex. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers with their travel money needs. Role-playing these situations can boost your confidence and show your passion for great service.
✨Tip Number 3
Be ready to showcase your teamwork! Since this role is all about working together, prepare examples of how you've collaborated with others in the past. Highlighting your team spirit can really set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our amazing team at Tesco Travel Money.
We think you need these skills to ace Tesco Travel Money Advisor in Winchester
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your skills!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the qualities we’re looking for, like being a great communicator and a team player. It’ll make you stand out!
Be Yourself:We love authenticity! Let your personality shine through in your application. Share what makes you passionate about working with us at Tesco Travel Money and how you can contribute to our friendly team.
Apply Through Our Website:Remember to apply through our website for the best chance of getting noticed! It’s super easy, and you’ll be one step closer to joining our amazing team. Don’t wait too long—get your application in!
How to prepare for a job interview at Travelex Central Services
✨Know Your Stuff
Before the interview, brush up on foreign exchange basics and Tesco's travel money services. Being able to discuss products confidently will show that you're serious about the role and ready to help customers with their needs.
✨Show Off Your People Skills
As a Travel Money Advisor, you'll be interacting with customers all day. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone—this will highlight your communication skills and positive attitude.
✨Practice Makes Perfect
Get comfortable with common interview questions, especially those related to teamwork and problem-solving. You might be asked how you handle challenges or work with others, so having clear, concise answers ready will help you shine.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what success looks like in this role. This shows your interest in the position and helps you determine if it's the right fit for you.
