At a Glance
- Tasks: Welcome customers and provide expert travel money advice in a fast-paced environment.
- Company: Join Tesco, a leading retailer with a focus on customer service and teamwork.
- Benefits: Enjoy flexible shifts, competitive pay, bonuses, and wellness support.
- Other info: Opportunities for career development and a supportive team culture await you.
- Why this job: Make a difference daily while building relationships and enhancing customer experiences.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 28000 - 35000 £ per year.
Location: Brockworth
Hours: 27 per week
Pay: £13.50 per hour + monthly bonus
Contract: Permanent, Part Time
Note: We could potentially offer a range of other hours so feel free to still apply even if advertised hours do not suit you.
What the job involves
- Welcoming customers, building relationships and delivering fantastic customer service.
- Understanding what matters most to each customer and helping them with their travel money needs.
- Putting your training into action and offering expert advice on our products and services.
- Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
- Working together as a team driving performance, delivering excellence and celebrating success together.
- Following company processes and paying attention to the detail to ensure everything stays on track.
What we’re looking for
- A great communicator who has a passion for great customer service.
- Someone who actively listens to understand our customer needs and create a fantastic customer experience.
- A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.
- A real team player who’s ready to learn, grow and develop as part of our amazing team.
What’s in it for you
- Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.
- Wellbeing support: Programmes to help with physical, mental, and financial wellness.
- Bravo Benefits: Discounts across retail, travel, and lifestyle.
- Flexible shifts: Patterns to suit different lifestyles, with overtime available.
- 25 days holiday + bank holidays (pro-rata): With options to sell days and earn more over time.
- Monthly bonus: Earn extra when you hit your targets.
- Pension plan: With Scottish Widows.
- Career development: Access to training, learning pathways, and internal opportunities to grow.
What happens next
- Application review – Our team will take a look and get in touch if your experience matches what we’re looking for.
- Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise.
- Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have.
- Offer – If it’s a good fit, we’ll offer you the role and support you through onboarding.
Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tesco Travel Money Advisor in Tewkesbury employer: Travelex Central Services
At Tesco Travel Money, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and personal growth. Our Brockworth location provides flexible shifts, competitive pay, and a range of benefits including private medical insurance and wellness support, ensuring our employees thrive both personally and professionally. Join us to be part of a dynamic team where your contributions are celebrated, and you can develop your career in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Travel Money Advisor in Tewkesbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can contribute to creating fantastic experiences for customers.
✨Tip Number 3
Be ready to demonstrate your teamwork skills! Think of examples where you've worked well with others to achieve a goal. Tesco values collaboration, so showing that you're a team player will definitely work in your favour.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions prepared about the role or the team. This shows your enthusiasm and helps you figure out if it's the right fit for you too!
We think you need these skills to ace Tesco Travel Money Advisor in Tewkesbury
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've built relationships and delivered fantastic service in the past. Use specific examples to show us what you can bring to the team!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Travel Money Advisor role. Mention how your skills align with what we’re looking for, like being a great communicator and a team player.
Be Yourself:We love authenticity! Let your personality shine through in your application. Share your passion for travel and customer service, and don’t be afraid to show us your positive, can-do attitude.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to review your application and get back to you quickly. Plus, it shows you’re serious about joining our amazing team!
How to prepare for a job interview at Travelex Central Services
✨Know Your Stuff
Before the interview, brush up on Tesco's travel money products and services. Familiarise yourself with foreign exchange rates and how they work. This will show that you're proactive and genuinely interested in the role.
✨Show Off Your People Skills
As a Travel Money Advisor, you'll be interacting with customers all day. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone out.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. When asked questions, take a moment to think before responding. This shows that you value what the interviewer is saying and can relate it back to customer needs.
✨Team Spirit Matters
Emphasise your teamwork skills. Be ready to share experiences where you collaborated with others to achieve a goal. Highlighting your ability to work well in a team will resonate with their focus on driving performance together.
